Keon Tobin | Page 9
Service Advisor
BMW of Catonsville
6700 Baltimore National Pike
Baltimore, MD 21228
Please stop in and get best service for your vehicle that I personally can offer.... Here at the BMW OF CATONSVILLE we aim to go above and beyond.... I Thank you and safe travels!
Read moreDealership Experience
11 yrs, 2 mos
Industry Experience
11 yrs, 2 mos
Specialties & Trainings
GREAT CUSTOMER SERVICE
185 Reviews
Write a Review185 Reviews of Keon Tobin
November 29, 2020
Keon is a wonderful service representative. He is always courteous, professional, and responsive when service is needed, and assessments are completed. He gives honest recommendations. I have switched from courteous, professional, and responsive when service is needed, and assessments are completed. He gives honest recommendations. I have switched from another dealer/service center to this one, and happy I did so! More
November 06, 2020
I recently bought my BMW in for service and Keon Tobin did an outstanding job helping me. He was able to figure out the problem I was having with my car and resolve it very quickly. I also like that he to did an outstanding job helping me. He was able to figure out the problem I was having with my car and resolve it very quickly. I also like that he took the time to answer any questions and concerns I had. His customer service skills were top notch and I will definitely come back to this dealership to get my car serviced and recommend the dealership to my friends. READ LESS More
October 09, 2020
Best service in Maryland! Everyone is exceptional and goes out of their way to accommodate me any time I go there.The service team ROCKS goes out of their way to accommodate me any time I go there.The service team ROCKS More
Other Employees Tagged: Ricky Catalan, Mel Cuesta, Jamie Brenneman, Neil Taylor, Brittany Hill, George Panniell, Mike Winter , Rick Van Dyken, Taylor (cashier)
October 08, 2020
I always get great service at BMW of Catonsville. Everyone there is friendly and efficient, and the technicians are highly skilled. I also enjoy getting to drive different model loaner cars. Everyone there is friendly and efficient, and the technicians are highly skilled. I also enjoy getting to drive different model loaner cars. More
Other Employees Tagged: Brittany Hill
October 07, 2020
Keon the service rep did an outstanding job of getting my car in and resolving my tire issue in a timely manner. He also kept me well informed and provided a great inspection video. car in and resolving my tire issue in a timely manner. He also kept me well informed and provided a great inspection video. More
September 30, 2020
Professional courteous polite. Keon was a gem did all he could to assist and when he needed additional help he was assisted by Mike. I did not have pleasure of speaking with him, but I appreciate his help i could to assist and when he needed additional help he was assisted by Mike. I did not have pleasure of speaking with him, but I appreciate his help in solving my issues. Don’t waste your time at the BMW of Towson, it’s worth the drive!! More
Other Employees Tagged: Mike Winter
September 20, 2020
Keon is always a great representative of the BMW Service Department. Always dressed sharp and acts professionally. I'm glad when he's there at the time of service. Department. Always dressed sharp and acts professionally. I'm glad when he's there at the time of service. More
September 10, 2020
Once again, I have received outstanding service and customer care from Keon Tobin.... His attention to detail and easy going demeanor have made the BMW 850 Gran Coupe driving experience an enjoyment customer care from Keon Tobin.... His attention to detail and easy going demeanor have made the BMW 850 Gran Coupe driving experience an enjoyment... Kudos gain. Mr. Eric Johnson More
September 08, 2020
I felt that the customer service was great. Keon Tobin did an excellent job with explaining my warranty and coverages that I had. I was also satisfied with the work that was done on my car. did an excellent job with explaining my warranty and coverages that I had. I was also satisfied with the work that was done on my car. More
August 09, 2020
I received excellent customer service from Keon Tobin during my visit on August 8th. Keon is always very professional and is very thorough in explaining what service(s) are being completed/needed. Keon i during my visit on August 8th. Keon is always very professional and is very thorough in explaining what service(s) are being completed/needed. Keon is very pleasant and always greets my husband and I with a smile. Thanks Keon for always making sure we are totally satisfied!!! Monique H More

