Keon Tobin | Page 12

Fantastic car buying experience! We cannot say enough great things about BMW Catonsville. The customer service is exemplary and the ease of servicing our vehicle is phenomenal. Our se We cannot say enough great things about BMW Catonsville. The customer service is exemplary and the ease of servicing our vehicle is phenomenal. Our service representative, Keon, has always gone above and beyond with a friendly smile and quick response to our queries. There is a sense of ease in knowing that whatever happens with our vehicles (flat tire, oil change, accident), the time to remedy the situation is incredible. Thank you!! More

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Number 1 dealership were the service given is with quality care. Mr. Keon Tobin has always extended the best in his job at the Service Dept. I do appreciate his helpfulness , attitude, and profession quality care. Mr. Keon Tobin has always extended the best in his job at the Service Dept. I do appreciate his helpfulness , attitude, and professionalism. Thank you. More

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Keon Tobin went above and beyond his job description to assist me with my BMW service. I can’t begin to thank him enough! Fantastic job!! assist me with my BMW service. I can’t begin to thank him enough! Fantastic job!! More

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Keon Tobin is one of the best service rep I’ve had the honor of working with. His professionalism and knowledge of my vehicle has been the best I have ever seen. honor of working with. His professionalism and knowledge of my vehicle has been the best I have ever seen. More

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Wonderful service from Keon Tobin Keon provided wonderful service when bringing my Bmw in, prior to a trip. Very helpful explaining needed services and any discounts that might apply. Keon provided wonderful service when bringing my Bmw in, prior to a trip. Very helpful explaining needed services and any discounts that might apply. Highly recommend him. More

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My husband and I received excellent customer service from Keon Tobin. He is extremely patient in explaining the services we received and answering our questions. He always has a pleasant disposition. Than Keon Tobin. He is extremely patient in explaining the services we received and answering our questions. He always has a pleasant disposition. Thanks, Derrick and Monique Harris More

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Key to Owning a Car is the service department I have owned alot of cars in the last 4 decades. Buying a "new one" always concerns me as I have had such lousy experience with service departments. I have owned alot of cars in the last 4 decades. Buying a "new one" always concerns me as I have had such lousy experience with service departments. My experience with BMW of Catonsville, specifically Keon was fantastic. I could not believe how smoothely (except the time it took to get the loaner - which i do not blame on Keon) every aspect went. The initial phone calls, getting the appointment, dropping it off, staying informed, quick service and then the check out. Great job, well done Keon. Thank you. wgg More

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Keon is the best! Just brought my X5 in for service today for a last minute appointment with a tire problem. Keon Tobin quickly assessed the problem and also noted tha Just brought my X5 in for service today for a last minute appointment with a tire problem. Keon Tobin quickly assessed the problem and also noted that routine maintenance was also due at this time. He was able to have all the work completed for me - while I waited!!! Whenever I have any service questions, he is always available by phone to answer my questions. BMW of Catonsville is very lucky to have Keon as a Service Advisor - he is by far the most professional and friendly advisor I've ever worked with! I will always bring my car to BMW of Catonsville and ask for Keon. Five Stars and 10+++++++!! More

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Keon provides great service. I skip closer BMW dealers to go to Catonsville because of the service he provides. My wife also services her BMW with Keon. go to Catonsville because of the service he provides. My wife also services her BMW with Keon. More

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Keon Tobin goes beyond expectation Keon is great. I worked with him since my purchase of the car here and he is always of great help. He is professional, polite and effective. He simpl Keon is great. I worked with him since my purchase of the car here and he is always of great help. He is professional, polite and effective. He simply put the clients first and makes the best advice for the interest of client. This is the part I liked the most. The communication experience feels smooth and I feel comfortable to trust his advice. He helped me quite a few times but this time is different. He went beyond my expectations and helped me in a way that makes me really help. Thumbs up to Keon! Keep up the good work. Will see you later. More

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