
Kenny Gaines
Sales Professional
Five Star Subaru of Grapevine
2651 William D Tate Ave
Grapevine, TX 76051
Dealership Experience
2 yrs, 2 mos
Industry Experience
19 yrs
Languages Spoken
English
25 Reviews
Write a Review25 Reviews of Kenny Gaines
March 26, 2025
Latif helped a lot for buying new car. But slightly disappointed with the John for the glass deep tinting. It was miss communicated before buying car they said they will do it deep tinting But slightly disappointed with the John for the glass deep tinting. It was miss communicated before buying car they said they will do it deep tinting after purchasing they have changed their words they have added extra money even for tire protection and asked money just $75 for doing deep tinting which was not expected, even it was mentioned on the website also it will be deep tinting but it was not there for my car. i could have not purchased if they would have told before. More
Other Employees Tagged: BB Belharrat, John Ward
February 13, 2025
I was very pleased with the outcome of our visit Saturday. The salesman we used was able to do everything we asked and made the day go better. Mr. Haines was professional and a very attentive man Saturday. The salesman we used was able to do everything we asked and made the day go better. Mr. Haines was professional and a very attentive man who tried to make the purchase smooth. The General Manager came and spoke with us about his role is this place and was a walking advertisement for the dealership in a way I was comfortable in his company. Thanks for this experience. More
Other Employees Tagged: Bill Klozik, Brandon Fraikes
February 02, 2025
The dealership was very attentive to what I wanted in a new vehicle. The salesmen were friendly and helpful. They communicated what was needed to make the purchase less stressful new vehicle. The salesmen were friendly and helpful. They communicated what was needed to make the purchase less stressful More
Other Employees Tagged: Ron Singuluri
January 30, 2025
The customer service is simply unmatched! Deion was ready to great me, hear exactly what I wanted and had a loaner vehicle ready to go!His attentiveness to my day being uninterrupted was pric Deion was ready to great me, hear exactly what I wanted and had a loaner vehicle ready to go!His attentiveness to my day being uninterrupted was priceless! This is my last dealership, no need to look further because they are "Top Notch!" Kenny was my sales person, I visited him while picking up my car for service. He remembered me and reminded me that he is always available for questions. The customer service is remarkable in everyway! More
Other Employees Tagged: Deion Thomas
January 15, 2025
From the beginning of my car search, Five Star Subaru has been a great experience. The staff members from every area have been knowledgeable, helpful, welcoming and provided stellar service. been a great experience. The staff members from every area have been knowledgeable, helpful, welcoming and provided stellar service. More
Other Employees Tagged: Antonio Reyes, Service Advisor.
December 22, 2024
Fabulous went above and beyond for our family thank you Kenny & Craig for the opportunity Kenny & Craig for the opportunity More
Other Employees Tagged: David Cheney, Derek Adams, Greg Cryer
November 22, 2024
I am a female and there are often assumptions made at dealerships. Although no one actively approached me to help me, I was able to ask for assistance and immediately was helped. The individual was ple dealerships. Although no one actively approached me to help me, I was able to ask for assistance and immediately was helped. The individual was pleasant and respectful. Doug, however, took it a step further by speaking to me as if I was anyone else. He explained things that others hadn’t even attempted and spoke to me professionally. It was nice to have the Is experience when before the assumption was made that I didn’t actually know anything about cars. When you help me make informed decisions, you get an A+ in my book. More
Other Employees Tagged: Doug Laymon, Corbin Beck
September 21, 2024
No pressure, which was important. Kenny was very knowledgeable and helpful. I love my new outback. Kenny was very knowledgeable and helpful. I love my new outback. More
Other Employees Tagged: Tony Hooman
June 27, 2024
I have never experienced buying a car that was as good as the experience I have had with this dealership. This is the first Subaru I have ever bought. I see now why my daughter has always owned Subarus. The the experience I have had with this dealership. This is the first Subaru I have ever bought. I see now why my daughter has always owned Subarus. The treatment that has been shown to me is above and beyond. More
Other Employees Tagged: Shantai Isom
June 14, 2024
I enjoy the experience this location gave me. . five stars in my eyes.. I am grateful they listen to my need and help me pick my dreams car . five stars in my eyes.. I am grateful they listen to my need and help me pick my dreams car More
Other Employees Tagged: Brandon Fraikes, David Hendricks, Steve Lennon