Kenneth Stuart | Page 25

Best Dealer Experience In 27 Years. I have owned a LOT of vehicles in the past 27 years. Corvettes, classic cars from the 50's and 60's, Cadillacs, BMW's, and a pile of service trucks. I I have owned a LOT of vehicles in the past 27 years. Corvettes, classic cars from the 50's and 60's, Cadillacs, BMW's, and a pile of service trucks. I have only purchased one used car in my entire life, and never really felt like I had a bad experience. That being said, the recent trip to Crown Eurocars Of Dublin (namely Ken Stuart) looking for a replacement vehicle for my wife's recently totaled SUV has made me rethink how great the previous experiences actually were. Ken and the staff at Crown worked with me on a USED Mercedes Benz ML500 for her, and honestly I felt like I was in paying cash for a 2016 S65. I met Ken on a zero degree day, and without hesitation he strolled right outside with me to go over the details of the vehicle...which he knew inside and out. He let me drive it, let her drive it, gave me several days to waffle, texted me immediately with answers to my questions (even from his personal phone, oh his family time at home), and ultimately filled it with gas and held it in the service area for her to come and pick up her warm, dry vehicle in the dead of winter. if you are shopping for anything on that lot, go see Ken, and leave happy. Chris More

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Surprise - buying a car can be enjoyable! I was not looking forward to shopping for or buying a car. However, I immediately felt less anxiety talking to Ken Stuart. Ken was knowledgeable wit I was not looking forward to shopping for or buying a car. However, I immediately felt less anxiety talking to Ken Stuart. Ken was knowledgeable without being pushy. He seemed comfortable to meet me where I was, rather than apply “his approach” to me. I left my initial visit to the dealership feeling I had found a solution to my car buying dilemma and I was a bit shocked it had been so simple. Ken was happy to communicate when and how I wanted – text, email, phone. Again, it was not about his schedule and his preferred method of communication. Instead, he easily fell into what worked best for me. Don’t get me wrong, he wanted to sell a car. He just seemed genuine. No games, not pressure, no drama. All of this, plus he has quite a stash of snacks in his office, in case car buying makes you hungry. More

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Outstanding service from everyone I literally could not be more pleased with my service from crown Mercedes Benz. Not only was my sales consultant Douglas Horner the best salesman he w I literally could not be more pleased with my service from crown Mercedes Benz. Not only was my sales consultant Douglas Horner the best salesman he was extremely dapper, and handsome. I wasn't sure what vehicle I wanted but let me tell you he pointed me in the right direction with a new c class. The staff was so friendly and energetic. Even the older gentlemen Stephen made an effort to come over and say hello.. Talk about embracing gen y!! Bless his heart. I appreciate the concern the management staff had for me as well. Tom and John went out of their ways to make sure I had the perfect experience. This was just the beginning.... Marc wigler the president and CEO of crown motor company personally came down and shook my hand. Talk about the royal treatment!!! I was so honored to have met such a pretigous member in our community. I felt like Jewell the pop sensation from living in my car to a certified rock star! The paperwork process... Craig, my finance manager made the process simple and easy. I was in and out in 10 minutes. He was kind, patient, and most of all respectful of me as a young man. As I turned the corner to receive my new car the entire crown staff was cheering and applauding my as I stepped into my brand new vehicle!!! Thank you crown it made me feel like a million dollars!!! Yours forever, Matt More

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Crown Mercedes - Dublin, OH I recently purchased my very own Mercedes C300 from Ken Stuart at Crown Mercedes in Dublin, OH. Ken has always helped my family with their car purcha I recently purchased my very own Mercedes C300 from Ken Stuart at Crown Mercedes in Dublin, OH. Ken has always helped my family with their car purchases but recently was in the market for a new car. He was able to find a car in excellent condition, to my standards, within my budget and a model that I was in the market for. Ken's customer service is extrordinary and he is very personable - highly recommended! More

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We were treated like family! This was the third Mercedes we have purchased at Crown. Each experience was better than the last and the first was outstanding. Everyone was conside This was the third Mercedes we have purchased at Crown. Each experience was better than the last and the first was outstanding. Everyone was considerate of our needs and the time available. Ken Stuart is our choice for Salesman of the Year along with Tom Sands for Manager of the Year. We tell everyone about the experiences with Crown. We don't know how you would go anywhere else from sales through service with Todd Johnson you can not find a better dealer. Jonathan Lyle-Purdy handled the paperwork with professionalism and thoroughness. Best experience ever. Jay and Paula Mathew More

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Great First Time Experience This is my second Mercedes and my first experience with Crown of Dublin. I worked exclusively with Ken Stuart. He was so professional and accommodati This is my second Mercedes and my first experience with Crown of Dublin. I worked exclusively with Ken Stuart. He was so professional and accommodating from the minute we met him until I drove off the lot with my new car. He took time to explain the features of the car and made sure that I was completely satisfied and confident with my purchase. I just can't say enough good things about Ken. That is why I will be going back to Crown. Connie S. More

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Ken Stuart - Elite Salesman Not only did Ken do everything that was asked of him, but he went well above the call of duty. Including coming out to my home and programming our ga Not only did Ken do everything that was asked of him, but he went well above the call of duty. Including coming out to my home and programming our garage door opener to the new Benz. Contacted MBUSA on my behalf multiple times as well in an effort to have our car delivered timely. There is no question that Ken is the best my family has met in the sales field. His product knowledge is impressive and there was never an uncomfortable feel or pressure to buy. A++ More

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Amazing Experience! My overall buying experience was wonderful.I couldn't be more pleased with my C300. It is everything i had hoped for. Ken and Jonathan were great! Th My overall buying experience was wonderful.I couldn't be more pleased with my C300. It is everything i had hoped for. Ken and Jonathan were great! Thanks for everything. More

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5 Star Excellence Ken Stuart is an outstanding salesperson, who went out of his way to make sure my experience in getting my 2014 E350 Mercedes was without drama and sm Ken Stuart is an outstanding salesperson, who went out of his way to make sure my experience in getting my 2014 E350 Mercedes was without drama and smooth. It was my first time working with him, but certainly won't be my last. He's a good man. At the closing on April 16, 2014, per the norm Craig Brooks once again [this is my 6th Mercedes from Crown] was the ultimate professional, and treated me not only as a customer, but as the friends we've become over these many years. Aristotle once said, "We are what we repeatedly do. Excellence, then, is not an act, but a habit." Both of these men represent such excellence, and the best of the tradition which I know Crown Eurocars endeavors to have with each person that walks through their doors. In summary, I chose to entitle my review: 5 Star Excellence...because in all regards...my experience was 5 star...because of the 5 star performance of the gentlemen so named herein. All my best, Henry C. "Hank" Griffith, Sr. More

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When looking for a new car, I was interested in both Mercedes and Audi. Ken Stuart sold me my last Mercedes so of course I started with him first. Ken was very comprehensive in helping me understand the Mercedes and Audi. Ken Stuart sold me my last Mercedes so of course I started with him first. Ken was very comprehensive in helping me understand the differences between my 2006 350 and the 2014 models. Ken was also very professional, not pressuring me as I spent time with the competition, and he made sure the color/interior I was interested in was available when I came in to test drive. Ken worked with us on our trade-in and on providing a competitive price. I wasn't sure whether to buy or lease, so I spent some time with Ken and Crown's financing team to understand more. If it weren't for Ken, I may not have bought another Mercedes, because initially I felt I was just ready to change brands. But Ken and the financing team at Crown reminded me why I have always loved Mercedes products. Ken is a strong advocate of Mercedes and Crown, and I love my new car! More

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