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Kendra Downey
Kendra Downey at City Limits Nissan
Refer Me

Kendra Downey

Service Advisor

City Limits Nissan

4914 S I-35 Frontage Rd
Austin, TX 78745

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5.0
6 Reviews

Dealership Experience

1 yr, 1 mo

Industry Experience

8 yrs, 1 mo

Languages Spoken

English English

5.0

6 Reviews

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6 Reviews of Kendra Downey

January 19, 2025

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Employee Rating

The process was so simple and easy. Everyone at City Limits Nissan was so nice and helpful. More

by LOGAN629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Carlos

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Jan 20, 2025

City Limits Nissan responded

We are so glad to have provided you with a stress-free experience! If you need us at all, please reach out to 512-444-1400 and we'd be more than happy to help. Thanks again and have a great week! Thank you, Jason Laguna General Manager

January 19, 2025

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Employee Rating

Kendra was great and very accommodating. My only note for the dealership in general because this is a common occurrence for me is that if work cannot be done on a car for days at a time, ple More

by KEELEYB
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
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Jan 20, 2025

City Limits Nissan responded

Thank you for providing this feedback, we appreciate you and will use these comments to refine our efforts going forward. If you would like to provide any additional information, please reach out to us at 512-444-1400 at your convenience. Thanks again, and stay warm! Thank you, Jason Laguna General Manager

January 19, 2025

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Employee Rating

I was able to get in the same day. Kendra answered all my questions and helped with recommendations More

by CLAUDETTE.JENKS
Service Price Transparency
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Recommend Dealer
Yes
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Jan 20, 2025

City Limits Nissan responded

Thank you for your review, we appreciate your feedback and look forward to providing you with many more happy miles! If you need anything at all, please reach out to us at 512-444-1400 and we'd be more than happy to help. Thank you, Jason Laguna General Manager

January 13, 2025

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Employee Rating

Kendra did an amazing job providing service for us! Shout out to Maynor for service! More

by updikes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 13, 2025

City Limits Nissan responded

I am so glad to hear you had a great visit with us, we look forward to providing you with many more happy miles and hope you have a fantastic week! Thank you, Jason Laguna General Manager

January 11, 2025

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Employee Rating

Great job. Kendra was wonderful to work with. Nissan took care of me really well as always. More

by NESSADUCKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Sanchez, Andrew "Buzz" Buzzerd , Saul

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Jan 11, 2025

City Limits Nissan responded

Thank you so much for your review, we appreciate you and I'll be sure to pass your comments along to the team! Have a great weekend! Thank you, Jason Laguna General Manager

Jan 13, 2025

City Limits Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 11, 2025

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Employee Rating

The job was done professionally. Th e Service Department was concerned and kept me apprised as the job analysis was proceeding and subsequently as the car was being repaired .Definit More

by SHEICHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 13, 2025

City Limits Nissan responded

Thank you so much for taking the time to provide us with your review, we appreciate you and I'll be sure to pass your comments along to the team! If you don't mind, would you please correct your star rating? It appears you may have accidentally selected 1 star by mistake, but if there is in fact an issue we would love the opportunity to resolve it with you! Please reach out at your convenience to 512-444-1400 if you have any questions or concerns and we would be more than happy to address them! Thank you, Jason Laguna General Manager

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