Kenda Henderson

I had service done on my vehicle and had it picked up from my house and delivered back to me. This was an option THEY offered to me. I requested my vehicle would be delivered by a certain time when I sch from my house and delivered back to me. This was an option THEY offered to me. I requested my vehicle would be delivered by a certain time when I scheduled the appointment and was assured that it would be back by then. I even offered to reschedule if that wasn’t doable and the girl insisted that it was plenty of time and she would let me know if I would need to reschedule. They were 30 minutes late picking up and 45 mins late delivering! More

by k_bradley93 Verified Customer Verified Customer

Report | Print

Service was completed in a timely Manner . Most impressed with Allison Scott and Kenda in the service dept . Most impressed with Allison Scott and Kenda in the service dept . More

by Phillip Verified Customer Verified Customer

Report | Print

Very pleasant & met my needs. I would recommend Walt Massey for your service needs. I would recommend Walt Massey for your service needs. More

Report | Print

The service technician was great to work with. She keep me informed about my truck and what things it needed. The work was done on a timely manner. She keep me informed about my truck and what things it needed. The work was done on a timely manner. More

by edrobrink Verified Customer Verified Customer

Report | Print

Fantastic Great customer service. Professional, prompt, friendly, and helpful. Would recommend to others. Thanks again Professional, prompt, friendly, and helpful. Would recommend to others. Thanks again More

Report | Print

Friendly and professional. Kendra is amazing. She has always been a wonderful example of exemplary customer service. Kendra is amazing. She has always been a wonderful example of exemplary customer service. More

Report | Print

Good dealership. Always treat my right & service my car when I take it in for service. Always treat my right & service my car when I take it in for service. More

by Peggu Verified Customer Verified Customer

Report | Print

I was very pleased with the service I received from Kendra an staff an tech Kendra an staff an tech More

by sw879 Verified Customer Verified Customer

Report | Print

Everyone was nice good experience The dealer ship was nice and clean and nice break room with good coffee nice and clean and nice break room with good coffee More

Report | Print

She was efficient, communicated well and was the only one who made the effort to see if my part came in (after many calls) AND had it installed the same day. Appreciate her being so helpful! who made the effort to see if my part came in (after many calls) AND had it installed the same day. Appreciate her being so helpful! More

by shelleyrn Verified Customer Verified Customer

Report | Print