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Kenda Henderson

Overview Reviews (24) Inventory (205)

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Kenda Henderson

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Kenda Henderson

Service Advisor

Walt Massey Chevrolet GMC Lucedale

11241 63 S
Lucedale, MS 39452

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4.9

24 Reviews

Overview Reviews (24) Inventory (205)

4.9

24 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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24 Reviews of Kenda Henderson

March 29, 2025

Dealership Rating

Employee Rating

Allison has always been cheerful and helpful, going above and beyond to keep me informed and get me scheduled when needed. and beyond to keep me informed and get me scheduled when needed. More

by The Sellers

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jessica Mannon, Allison Scott

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Mar 30, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

Allison will be thrilled to hear this! We’re lucky to have her on our team, and it’s great to know she’s made such a positive impact. Thanks for sharing your experience!

March 21, 2025

Dealership Rating

Employee Rating

They did an awesome job taking care of my issue. Thanks to everyone at Walt Massey Automotive. Thanks to everyone at Walt Massey Automotive. More

by hembr64

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jarred Havard, Jessica Mannon, Allison Scott, Phillip Pogue, Ty Tucker , Robbie Lebert

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Mar 22, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We're glad our team took great care of your issue! It's always our pleasure to help. Thanks for choosing Walt Massey!

March 21, 2025

Dealership Rating

Employee Rating

Very nice employees. Got to work on my car fast and had it ready the same day. Thankful the parts was in stock. Kenda is always very helpful and always gets Got to work on my car fast and had it ready the same day. Thankful the parts was in stock. Kenda is always very helpful and always gets More

by robertsfelicia02

Recommend Dealer

Yes

Other Employees Tagged: Kenda Henderson

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Mar 22, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We're glad our team got your car taken care of quickly and that the parts you needed were in stock! It's great to hear Kenda was so helpful—she always goes above and beyond. Thanks for trusting us with your vehicle!

March 17, 2025

Dealership Rating

Employee Rating

Jessica was very helpful in scheduling our service. She made it possible for our truck to be picked up and dropped off while I was at work. She made it possible for our truck to be picked up and dropped off while I was at work. More

by gingersawyer_2003

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jessica Mannon

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Mar 19, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

Jessica will be delighted to hear your kind words! We're glad she was able to arrange a convenient pick-up and drop-off for your truck during your workday. Thanks for trusting us with your service needs!

March 14, 2025

Dealership Rating

Employee Rating

Wonderful service, polite and understanding. Will recommend Walt Massey to everyone! Quick , quality work. Thanks Will recommend Walt Massey to everyone! Quick , quality work. Thanks More

by Silviadae

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jessica Mannon, Allison Scott

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Mar 16, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We truly appreciate your recommendation! It’s great to hear that our team provided wonderful service and quality work. Thank you for choosing Walt Massey!

March 14, 2025

Dealership Rating

Employee Rating

Accommodations are superior at the dealership,they have snacks, water and coffee while you wait and are very attentive. snacks, water and coffee while you wait and are very attentive. More

by riversfamily916

Verified Customer

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ty Tucker

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Mar 16, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re glad you enjoyed the accommodations and our team’s attentiveness! Providing a comfortable experience for our customers is important to us. Thank you for your kind words!

March 10, 2025

Dealership Rating

Employee Rating

Kenda is always helpful and professional. She always seems to go above and beyond and makes sure I get the best service while giving the best service. She always seems to go above and beyond and makes sure I get the best service while giving the best service. More

by lathancrtr_93

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jessica Mannon, Allison Scott

Report | Print

Mar 11, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

Kenda will be so happy to hear this! She truly goes above and beyond to ensure the best experience for our customers. Thank you for sharing your kind words—we appreciate your support!

March 04, 2025

Dealership Rating

Employee Rating

They have a very knowledgeable and helpful sales staff, and they have a nice waiting room whenever I go for an oil change. and they have a nice waiting room whenever I go for an oil change. More

by benjlomax

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jessica Mannon, Allison Scott

Report | Print

Mar 08, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re glad to hear you’ve had a great experience with our knowledgeable sales staff and comfortable waiting area! Thank you for your support—we appreciate you!

March 03, 2025

Dealership Rating

Employee Rating

I’ve bought 3 vehicles from them and each one was a wonderful experience. They are always so helpful wonderful experience. They are always so helpful More

by marcadrianw

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jessica Mannon, Allison Scott , Zach Harley

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Mar 08, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We truly appreciate your continued trust in us! It’s wonderful to hear that each of your experiences has been great. Thank you for your support—we look forward to helping you again in the future!

March 03, 2025

Dealership Rating

Employee Rating

Kenda took care of my issues with my truck. She did it in the time frame that was expected. I appreciate her prompt response and is a pleasure to work with. Thank you She did it in the time frame that was expected. I appreciate her prompt response and is a pleasure to work with. Thank you More

by lwc58

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeffrey McCardle, Danny Moorman, Jessica Mannon, Allison Scott

Report | Print

Mar 08, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We're so glad to hear that Kenda took great care of you and your truck! Her prompt response and dedication to excellent service truly make a difference. Thank you for your kind words—we appreciate your support!

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