Ken Hope | Page 27

Great personal service! Ken and Kurtis are the best. They took care of a check engine light which was covered under warranty and informed me of two recalls. They had the ser Ken and Kurtis are the best. They took care of a check engine light which was covered under warranty and informed me of two recalls. They had the service techs take care of one and scheduled for the second when parts came in. Thankful for transport to and from work. Loved having my vehicle vacuumed and washed, too! More

Report | Print

Deur Seet Motors, Fremont, MI - Service Department Because of the friendliness of the staff in the service department at Deur Speet Motors is the reason I purchased my 2nd vehicle from them. I am alwa Because of the friendliness of the staff in the service department at Deur Speet Motors is the reason I purchased my 2nd vehicle from them. I am always very comfortable taking my Jeep in for service at Deur Speet knowing the great service I will get. Ken Hope, Service Advisor, is always great to work with and goes the extra mile to get the job done. He is a great asset to this company. More

Report | Print

Great people =great dealership The service department is by far the best anywhere, especially Ken. Super helpful and professional. The sales people are great too. This is the only d The service department is by far the best anywhere, especially Ken. Super helpful and professional. The sales people are great too. This is the only dealership I’ll go to from now on. More

Report | Print

Great personal service! Excellent staffing. Work done in a timely fashion. Brought up two recalls that needed attention, one I did not know about. They checked the engine lig Excellent staffing. Work done in a timely fashion. Brought up two recalls that needed attention, one I did not know about. They checked the engine light that had come on and fixed the issue. They provided transportation towork and from work. Love the multipoint vehicle check,vacuum and car wash they provide also. More

Report | Print

My service experiences I have my go to guy that I always want to deal with Ken Hope. If he’s not there tho I will only deal with Kurtis. I am always treated with respect an I have my go to guy that I always want to deal with Ken Hope. If he’s not there tho I will only deal with Kurtis. I am always treated with respect and care no matter my issues. I will not take my vehicle anywhere else because of these guys and their excellent Care of me and my truck. Look for Clark Kent at the service desk. Kurtis looks a lot like a superhero type! 💞 More

Report | Print

Window down My driver's side front window kept falling down in the middle of the winter. I stopped at the service department to make an appointment, and they fixe My driver's side front window kept falling down in the middle of the winter. I stopped at the service department to make an appointment, and they fixed my window immediately, and I was back on my way. More

Report | Print

Excellent sales and service 5 stars for price, sales attitude, and now service. Long time customer, and I felt service dropped off for awhile. Tried the service department again. 5 stars for price, sales attitude, and now service. Long time customer, and I felt service dropped off for awhile. Tried the service department again. Back on top! More

Report | Print

Service You have a great asset in Ken. In my experience he is very knowledgeable and always does his best to get my Durango repaired correctly and as cost ef You have a great asset in Ken. In my experience he is very knowledgeable and always does his best to get my Durango repaired correctly and as cost effectively as possible. Last summer I had ball joints replaced after driving out from Seattle, WA, he would not let me take it from the shop as it was too unsafe to drive, an inconvenience but much appreciated!!! Just this week I had an injector replaced and there were of course issues (always my luck) but Ken and the team were absolutely fantastic about getting the truck fixed and back to me in a timely manner. The service team is very easy to work with and I would recommend them to anyone!! More

Report | Print

Great Service The heater went out on my Jeep Grand Cherokee and Duane was able to get my vehicle in right away and provided me with a loaner seeing it was under war The heater went out on my Jeep Grand Cherokee and Duane was able to get my vehicle in right away and provided me with a loaner seeing it was under warranty repair. Ken Hope went above and beyond to be sure all issues were addressed while in the service center. While in for repair other issues were discovered and either Ken or one of his team would call me to let me know what was going on and I feel confident my vehicle has been throughly checked over. Very happy with the work done and the service I received. More

Report | Print

Service Center Service manager Ken Hope - helped to schedule regular maintenance for my Dodge Ram, which I purchased at the dealership just 3 1/2 years ago. problem Service manager Ken Hope - helped to schedule regular maintenance for my Dodge Ram, which I purchased at the dealership just 3 1/2 years ago. problem was identified at time of a regular oil and the service engine message and light came on. Same day they replaced the thermostat and thought I was good to go... however, the weather was getting colder and it became apparent the heater was not working properly. It was during the holidays and with a very busy schedule they still managed to get the new heater core delivered and installed - as good as new :) Thanks to Bruce and Ken being on top of the problem, I never missed a beat. They even provide a new Dodge Dart for me to do my running around while my truck was in for the repairs. Oh... almost forgot to mention Matt who knows everything about those computer components! Thanks for all your attention to our needs. More

Report | Print