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Ken Hope
326 Reviews
Have always been involved with show cars and the show car circuit, I own 2 classic show cars. I live in Hesperia on the white river on 60 acre's, love the small town community feeling and working to make the customer happy.
Read moreDealership Experience
10 yrs, 6 mos
Industry Experience
42 yrs
Specialties & Trainings
I have received a five year degree with the University of Automotive Management. Dealer Pro certified.
326 Reviews
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326 Reviews of Ken Hope
April 10, 2019
Service Advisor, Ken Hope, is helpful and friendly. They have my highest rating for excellent work and excellent customer satisfaction. Having Deur Speet in our county is a blessing!! All that is expe They have my highest rating for excellent work and excellent customer satisfaction. Having Deur Speet in our county is a blessing!! All that is expected of a car dealership is delivered with the highest praise. They never disappoint!!! More
by Globug61
April 02, 2019
Excellent serviceg Deur Speet has an excellent service team from the front desk to the service department. The staff is friendly and knowledgeable. Would buy my next v Deur Speet has an excellent service team from the front desk to the service department. The staff is friendly and knowledgeable. Would buy my next vehicle here. More
by Jerry
Other Employees Tagged: Ed Bushen, Kim Rasch , Kurtis Harrington, Dyan Zapletal
March 28, 2019
Great Service! The service department is professional and courteous, they explain what is needed and why without making you feel dumb or an inconvenience. They give The service department is professional and courteous, they explain what is needed and why without making you feel dumb or an inconvenience. They give a good cost estimate and time needed for any repairs. More
by CynRae
Other Employees Tagged: Dyan Zapletal
February 22, 2019
Great help. Friendly staff! Bought my vehicle from Duer Speet and love it. Had to get some work down. Warranty covered it. And they gave me a rental. Great service! Bought my vehicle from Duer Speet and love it. Had to get some work down. Warranty covered it. And they gave me a rental. Great service! More
by Terry Osborn
February 08, 2019
Jeep Wrangler Very helpful. Got my Jeep right in and fixed it. Wasn’t even acting up when I got it in but lights were on. They found the electrical problem and all Very helpful. Got my Jeep right in and fixed it. Wasn’t even acting up when I got it in but lights were on. They found the electrical problem and all fixed. Thanks Ken.....and the mechanic! More
by Shirley
January 30, 2019
Good people and great service mi I have purchased five cars in the last 20 yrs all from tis dealer. All have been serviced here, that's why I come back.The service manager,the techs, I have purchased five cars in the last 20 yrs all from tis dealer. All have been serviced here, that's why I come back.The service manager,the techs, even the oil change crew do it right the first time, and make you feel welcomed. More
by Happy jim
January 28, 2019
Brake Light and Front Brakes (Two vehicles/two stops) Ken, the Service Advisor, did a great job. I have three (3) concerns about dealing with Deur Speet; the "diagnostic" charge seems excessive, unless I Ken, the Service Advisor, did a great job. I have three (3) concerns about dealing with Deur Speet; the "diagnostic" charge seems excessive, unless I deal with Ken there's always an issue, and while they tout the free car wash and vacuum, there is always an issue with it. These last two (2) visits (on successive days), in neither case was the vehicle vacuumed out decently (we're not talking new car clean, just a reasonable vacuum) and the car wash was shut down due to cold weather. I get the cold weather thing but . . . on previous visits I couldn't get the vehicles washed because the guy was out to lunch, there were three (3) vehicles ahead of me, etc. - I hope you get the drift. Don't have a problem paying for quality services rendered; you might want to take the approach of under committing and over delivering going forward. More
by Who Cares?
January 27, 2019
Outstanding Dealership Outstandingly Professional and Friendly Dealership. From Sales to Service. I could not recommend a finer dealership to buy a vehicle from. Deur-Speet Outstandingly Professional and Friendly Dealership. From Sales to Service. I could not recommend a finer dealership to buy a vehicle from. Deur-Speet Motors is the best and only place in Western Michigan to buy a vehicle from. More
by Happy Customer Bob
Other Employees Tagged: Jay Luchies, Kim Rasch, Bruce Gracik, Todd Schuiteman , Tom Schuiteman, Rebecca Thompson, Jay's Asst.
January 23, 2019
Excellent service! Kenneth Hope was very informative on my situation with my vehicle. He gave me some very helpful tips as well. He was courteous to me. Thanks Ken! Kenneth Hope was very informative on my situation with my vehicle. He gave me some very helpful tips as well. He was courteous to me. Thanks Ken! More
by perky60
Other Employees Tagged: Rick VanSickle
January 16, 2019
Friendly. Superior surface. Fast, occurred medius, professional. Willing to go the extra step to make your service pain less. Grade full for the courtesy ride to work after I d Fast, occurred medius, professional. Willing to go the extra step to make your service pain less. Grade full for the courtesy ride to work after I dropped off my car on an icy day. More
by doc35
Other Employees Tagged: Dyan Zapletal
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