Ken Hope
Ken Hope at Deur-Speet Motors

Ken Hope | Page 20

Service Advisor

Deur-Speet Motors

33 W Dayton St
Fremont, MI 49412

Contact Me
4.8
326 Reviews

Have always been involved with show cars and the show car circuit, I own 2 classic show cars. I live in Hesperia on the white river on 60 acre's, love the small town community feeling and working to make the customer happy.

Dealership Experience

10 yrs, 6 mos

Industry Experience

42 yrs

Specialties & Trainings

I have received a five year degree with the University of Automotive Management. Dealer Pro certified.

4.8

326 Reviews

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326 Reviews of Ken Hope

November 23, 2019

Dealership Rating
Employee Rating

Business as usual Same great service I have come to expect. Service desk to the front desk. Thanks Dyan, Ken, and Matt. Met and exceeded my expectations again. More

by crisman01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dyan Zapletal, Matt S

Nov 25, 2019

Deur-Speet Motors responded

Loved reading your review! Thank you for your business!

November 06, 2019

Dealership Rating
Employee Rating

Amazing Service I cannot say enough positive words regarding the service that we receive by everyone at the dealership!! The understanding and friendly words that we More

by Doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 06, 2019

Deur-Speet Motors responded

Thanks Doug; We appreciate your business and your review.

October 25, 2019

Dealership Rating
Employee Rating

Purchase, service Great purchase experience and service afterword has been a most positive experience! Price on a new set of tires was very competitive, beating all pla More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jay Luchies, Kim Rasch, Todd Schuiteman , Kurtis Harrington, Dyan Zapletal

Oct 30, 2019

Deur-Speet Motors responded

Hey Robert! Thank you for your business and for providing us a review! We appreciate it.

September 28, 2019

Dealership Rating
Employee Rating

Excellent service in a timely manner! Always receive courteous, friendly greeting and service is top-notch. Plus, a very clean car, as a bonus! Staff is knowledgeable and always willing More

by smalltownmayor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2019

Deur-Speet Motors responded

Thank you for your review! We greatly appreciate it.

August 28, 2019

Dealership Rating
Employee Rating

Best Service Center around Very professional and efficient individuals who appeared happy to be working at Deur Speet. Very attentive and eager to meet the special requirements More

by Jdub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jay Luchies, Bruce Gracik , Don Pavlige, Andy Zapletal

Sep 04, 2019

Deur-Speet Motors responded

Working at Deur Speet IS Awesome! Glad it shows! Thank you so much for your review.

August 14, 2019

Dealership Rating
Employee Rating

Awesome Service Even though I have to drive a ways to get to Deur-Speet for service, it is definitely worth it. I just drive in and they take care of what I need imm More

by Sharla Kay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dyan Zapletal

Sep 04, 2019

Deur-Speet Motors responded

We really do appreciate your business and willingness to drive to see us!

July 31, 2019

Dealership Rating
Employee Rating

Trustworthy and Credible We had difficulties with a van we purchased a few years ago and after trying to repair it multiple times we decided to try and trade it in. This has b More

by Archer7837
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jay Luchies, Todd Schuiteman , Kurtis Harrington, Andy Zapletal

Aug 01, 2019

Deur-Speet Motors responded

Glad to hear we were able to get you into a new vehicle at a price you were looking for! Thanks for your business!

July 21, 2019

Dealership Rating
Employee Rating

Warranty commitment Although having to have the transmission in our new Cherokee replaced after only 1400 miles was disheartening the professionals at Deur-Speet went out More

by crisman01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Bushen , Kurtis Harrington, Dyan Zapletal

Jul 24, 2019

Deur-Speet Motors responded

So sorry that you had to replace your transmission! We really hate to hear that on a new vehicle, but pleased to hear that your service experience was a good one!

June 30, 2019

Dealership Rating
Employee Rating

Honest! If you're looking for a car dealership and service department that will give you honest and reliable service, look no further! in a world where you c More

by Cindy B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bruce Gracik

Jul 15, 2019

Deur-Speet Motors responded

Wow! This is one of my favorite reviews we have received! We work very hard in all aspect of our dealership, but service is one we really strive to provide a positive experience! Thank you for your business.

June 22, 2019

Dealership Rating
Employee Rating

Wonderful Service Department I recently needed work done on my Jeep as well as a recall on my Charger. Ken Hope really took care of me, scheduling the work, keeping me informed an More

by Michele57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 26, 2019

Deur-Speet Motors responded

Thank you for your kind words regarding our service department and Ken Hope. We really appreciate your business.

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