Ken Dunlap
Ken Dunlap at Audi Stuart
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Ken Dunlap

Service Manager

Audi Stuart

3990 SE Federal Hwy
Stuart, FL 34997

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4.6
111 Reviews
4.6

111 Reviews

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111 Reviews of Ken Dunlap

March 22, 2025

Dealership Rating
Employee Rating

Ken and Ethan were outstanding in scheduling me and updating me during the service process. Comfortable area to work during the wait with nice beverages and snacks. More

by IPOLITOFAMILY
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

March 17, 2025

Dealership Rating
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While I always received polite responses and treatment from the service writers, the bottom line is the service is overpriced and very poor. I brought the car in for a gasoline smell in the cabin and seve More

by Ducatipilot2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

March 03, 2025

Dealership Rating
Employee Rating

Ken Dunlop’s the serviced manager is exceptional. Courteous and diligent..Sam the service advisor was very good as well. The car took longer than expected to be completed but over all a pleasant expe More

by AJB4
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Mechmet , Sam service advisor

February 26, 2025

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Employee Rating

Adam and Shellie were amazing and made me want to return for every car after this one. Thank you!!! More

by SHANNON.MORAN94
Recommend Dealer
Yes

February 12, 2025

Dealership Rating
Employee Rating

Bought a used 2023 and was advised no paintwork was done to the vehicle. A few days later I discovered there was paintwork done and not done well. I asked for some financial assistance to make things right More

by DALLAIRE1226
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 13, 2025

Audi Stuart responded

Dear David, We take customer satisfaction very seriously and strive to be transparent in all our transactions. However, we want to clarify the facts regarding your situation. The vehicle you purchased did not have prior paintwork issues when it left our dealership. Unfortunately, the damage you are referring to resulted from the application of lacquer thinner, which you used in an attempt to remove a painted pinstripe after your purchase. While we understand your frustration, we cannot take responsibility for damage caused after the vehicle was in your possession. If you need assistance in finding a reputable repair solution, we would be happy to provide recommendations. Our goal is always to ensure our customers have a great experience, and we regret that you feel otherwise. If you would like to discuss this further, please feel free to contact us directly. Best regards, Audi Stuart

February 06, 2025

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Once again, when service was necessary Stuart Audi came through with flying colors. Thanks again. More

by rodan62052
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

January 24, 2025

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Employee Rating

Once again, Audi was able to help me with service. They did a wonderful job. The service advisors always very professional, courteous, and very knowledgeable. More

by rodan62052
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

January 22, 2025

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Employee Rating

The whole process was super easy. Got what I wanted and a price that was amazing. Zach was great as well as the rest of the team. Couldn’t be happier. More

by LIAMOBRIEN86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 19, 2025

Dealership Rating
Employee Rating

I was greeted when I pulled in the drive and the staff was very friendly. More

by Adrian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephon

January 17, 2025

Dealership Rating
Employee Rating

Great service with a staff that genuinely cares about the customer. Bryan Bormann was an excellent specialist that is very knowledgeable of the product and is honest with his clients. More

by TAYLOR WALSH
Recommend Dealer
Yes
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