Ken Dunaway

John was very patient with an ongoing issue I was experiencing with my vehicle. Although the issue was difficult for the team to identify - he continued to work with me as I provided videos of the sp experiencing with my vehicle. Although the issue was difficult for the team to identify - he continued to work with me as I provided videos of the specific noise etc and with my videos the team appears to have been able to determine what needed replacement - water pump - as I have not experienced the noise since I picked up my car. thank you John for listening to me as a customer and following thru with the issues in my car. More

by mikeangiec300 Verified Customer Verified Customer

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Cindi Link is so professional. She always greets you with the smile, and takes care of your car right away, Thank you Cindi! She always greets you with the smile, and takes care of your car right away, Thank you Cindi! More

by NatalieK Verified Customer Verified Customer

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Staff very helpful, welcoming, and co-operative! ! But, still waiting for charge resolution to be completed ! But, still waiting for charge resolution to be completed More

by DEEFOURLTD Verified Customer Verified Customer

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Taking way, way too long to fix problem. I suggested a fix three weeks ago, which they are just now trying. I suggested a fix three weeks ago, which they are just now trying. More

by JSHERDEN Verified Customer Verified Customer

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Been going for years. Top notch crew. John kept me informed as to what needed to be done in a timely fashion. No issues to report, just positives. Top notch crew. John kept me informed as to what needed to be done in a timely fashion. No issues to report, just positives. More

by JLTENORE Verified Customer Verified Customer

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Very good service on my c 300 car Eddie Garcia is the best.thank you best.thank you More

by vlato Verified Customer Verified Customer

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Ken and Eddie are the best! I wouldn't drive 60 minutes each way if they were not part of the great experience! I wouldn't drive 60 minutes each way if they were not part of the great experience! More

by MICHAELTRANKINA Verified Customer Verified Customer

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I love Autohaus on Edens and have been bringing my cars for Service for many years. Special call out to Alejandro, Nancy and Jim the Manager for their excellent customer service and care. Best Holiday wis for Service for many years. Special call out to Alejandro, Nancy and Jim the Manager for their excellent customer service and care. Best Holiday wishes to you all! More

by LADEELUK95 Verified Customer Verified Customer

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Cindi Link is very professional. My cat was done on time. Would definitely recommend Autohaus on Edens. My cat was done on time. Would definitely recommend Autohaus on Edens. More

by NatalieK Verified Customer Verified Customer

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Took my car for Service B and found I needed to replace my engine belts. Did all that and brought car home and noticed a puddle under car in my garage. Took it back to Autohaus and they told me the Radiato my engine belts. Did all that and brought car home and noticed a puddle under car in my garage. Took it back to Autohaus and they told me the Radiator has sprung a leak and was probably caused by me driving over something on the road which I did not. I had no choice but to replace it at a cost of $2K. Asked for a 50% discount as I felt it happened at the shop from previous repairs done. Only got $400 off due to being a 10 year customer. Disappointed as I felt should have been at no charge as it happened after major repair at shop. More

by FRANK.SAMUEL1955 Verified Customer Verified Customer

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