Ken Dunaway

This is my 4 th Mercedes. Love this dealership Cindy is always so helpful and of course Ken and Ryan ALWAYS takes care of me Love this dealership Cindy is always so helpful and of course Ken and Ryan ALWAYS takes care of me More

by ELLENANTMAN Verified Customer Verified Customer

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Brought the car in after agreed on the quoted price, but they wanted more money for the same service. I had to pay more than the quoted price. Mistake happens. I get it, but they should honor the quoted pri they wanted more money for the same service. I had to pay more than the quoted price. Mistake happens. I get it, but they should honor the quoted price. More

by kenngo10101 Verified Customer Verified Customer

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Very professional and courtesy. Recent experience with John was comical in that he went above and beyond to make sure my car was sparkling when I picked it up. Would recommend this Recent experience with John was comical in that he went above and beyond to make sure my car was sparkling when I picked it up. Would recommend this location to my friends and family! Eddie and Ken have also helped in the past - 5***** for them too! More

by JLTENORE Verified Customer Verified Customer

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Caring, competent professionals at all levels of Autohaus. Service Manager Ken Dunaway and Service Technician Eddie Garcia provide excellent service, communication and follow through with what is p Autohaus. Service Manager Ken Dunaway and Service Technician Eddie Garcia provide excellent service, communication and follow through with what is promised. More

by ZAHNISER0 Verified Customer Verified Customer

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Tom is the BEST service advisor. He genuinely cares about his customers and went above and beyond for us when our care was under his care. He genuinely cares about his customers and went above and beyond for us when our care was under his care. More

by RKOTTMEYER Verified Customer Verified Customer

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Thank you for doing everything,so organized way. Autohaus has outstanding staff members who helped us. Thans Autohaus has outstanding staff members who helped us. Thans More

by ARORA3ANITA Verified Customer Verified Customer

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I think Ken and Ryan and their team are great. I trust them, and the quality of their service and responsiveness is great. I trust them, and the quality of their service and responsiveness is great. More

by FLOYD.MANDELL Verified Customer Verified Customer

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It’s always has been a pleasure working with Ryan. Very knowledgeable, accommodating and thoughtful. Always goes out of his way to make customer happy. We have three Mercedez service in with Ryan and Very knowledgeable, accommodating and thoughtful. Always goes out of his way to make customer happy. We have three Mercedez service in with Ryan and we couldn’t be happier. I definitely think he needs to be promoted or be given a raise. More

by Ellen Olshansky Verified Customer Verified Customer

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John was very patient with an ongoing issue I was experiencing with my vehicle. Although the issue was difficult for the team to identify - he continued to work with me as I provided videos of the sp experiencing with my vehicle. Although the issue was difficult for the team to identify - he continued to work with me as I provided videos of the specific noise etc and with my videos the team appears to have been able to determine what needed replacement - water pump - as I have not experienced the noise since I picked up my car. thank you John for listening to me as a customer and following thru with the issues in my car. More

by mikeangiec300 Verified Customer Verified Customer

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Cindi Link is so professional. She always greets you with the smile, and takes care of your car right away, Thank you Cindi! She always greets you with the smile, and takes care of your car right away, Thank you Cindi! More

by NatalieK Verified Customer Verified Customer

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