Ken Dunaway
Ken Dunaway at Autohaus on Edens
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Ken Dunaway

Service Advisor

Autohaus on Edens

1600 Frontage Rd
Northbrook, IL 60062

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4.8
451 Reviews
4.8

451 Reviews

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451 Reviews of Ken Dunaway

March 30, 2025

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Employee Rating

Very professional and courtesy. Recent experience with John was comical in that he went above and beyond to make sure my car was sparkling when I picked it up. Would recommend this More

by JLTENORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Garcia, John Morsy

March 29, 2025

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Employee Rating

Caring, competent professionals at all levels of Autohaus. Service Manager Ken Dunaway and Service Technician Eddie Garcia provide excellent service, communication and follow through with what is p More

by ZAHNISER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Garcia

March 13, 2025

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Employee Rating

Tom is the BEST service advisor. He genuinely cares about his customers and went above and beyond for us when our care was under his care. More

by RKOTTMEYER
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Lood

January 28, 2025

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Employee Rating

Thank you for doing everything,so organized way. Autohaus has outstanding staff members who helped us. Thans More

by ARORA3ANITA
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Oleg Shmuylovskiy, Ricky Pena

January 16, 2025

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Employee Rating

I think Ken and Ryan and their team are great. I trust them, and the quality of their service and responsiveness is great. More

by FLOYD.MANDELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 01, 2025

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Employee Rating

It’s always has been a pleasure working with Ryan. Very knowledgeable, accommodating and thoughtful. Always goes out of his way to make customer happy. We have three Mercedez service in with Ryan and More

by Ellen Olshansky
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Mulhern

December 24, 2024

Dealership Rating
Employee Rating

John was very patient with an ongoing issue I was experiencing with my vehicle. Although the issue was difficult for the team to identify - he continued to work with me as I provided videos of the sp More

by mikeangiec300
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cindi Link, John Morsy

December 18, 2024

Dealership Rating
Employee Rating

Cindi Link is so professional. She always greets you with the smile, and takes care of your car right away, Thank you Cindi! More

by NatalieK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cindi Link

December 16, 2024

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Employee Rating

Staff very helpful, welcoming, and co-operative! ! But, still waiting for charge resolution to be completed More

by DEEFOURLTD
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

December 07, 2024

Dealership Rating
Employee Rating

Taking way, way too long to fix problem. I suggested a fix three weeks ago, which they are just now trying. More

by JSHERDEN
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tom Lood

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