Ken Dunaway
Ken Dunaway at Autohaus on Edens
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Ken Dunaway

Service Advisor

Autohaus on Edens

1600 Frontage Rd
Northbrook, IL 60062

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4.8
448 Reviews
4.8

448 Reviews

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448 Reviews of Ken Dunaway

January 16, 2025

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Employee Rating

I think Ken and Ryan and their team are great. I trust them, and the quality of their service and responsiveness is great. More

by FLOYD.MANDELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 01, 2025

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Employee Rating

It’s always has been a pleasure working with Ryan. Very knowledgeable, accommodating and thoughtful. Always goes out of his way to make customer happy. We have three Mercedez service in with Ryan and More

by Ellen Olshansky
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Mulhern

December 24, 2024

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Employee Rating

John was very patient with an ongoing issue I was experiencing with my vehicle. Although the issue was difficult for the team to identify - he continued to work with me as I provided videos of the sp More

by mikeangiec300
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cindi Link , John Morsy

December 18, 2024

Dealership Rating
Employee Rating

Cindi Link is so professional. She always greets you with the smile, and takes care of your car right away, Thank you Cindi! More

by NatalieK
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cindi Link

December 16, 2024

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Employee Rating

Staff very helpful, welcoming, and co-operative! ! But, still waiting for charge resolution to be completed More

by DEEFOURLTD
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

December 07, 2024

Dealership Rating
Employee Rating

Taking way, way too long to fix problem. I suggested a fix three weeks ago, which they are just now trying. More

by JSHERDEN
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tom Lood

November 30, 2024

Dealership Rating
Employee Rating

Been going for years. Top notch crew. John kept me informed as to what needed to be done in a timely fashion. No issues to report, just positives. More

by JLTENORE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Morsy

November 30, 2024

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Employee Rating

Very good service on my c 300 car Eddie Garcia is the best.thank you More

by vlato
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Service Communication
Recommend Dealer
Yes

November 29, 2024

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Employee Rating

Ken and Eddie are the best! I wouldn't drive 60 minutes each way if they were not part of the great experience! More

by MICHAELTRANKINA
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Garcia, Cindi Link

November 26, 2024

Dealership Rating
Employee Rating

I love Autohaus on Edens and have been bringing my cars for Service for many years. Special call out to Alejandro, Nancy and Jim the Manager for their excellent customer service and care. Best Holiday wis More

by LADEELUK95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cindi Link, Alejandro Sanchez , John Morsy, Nancy and Jim the Service Manager

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