Ken Cestero Campos
Ken Cestero Campos at Rockland Chrysler Dodge Jeep RAM
Refer Me

Ken Cestero Campos

Sales Manager

Rockland Chrysler Dodge Jeep RAM

60 NY-304
Nanuet, NY 10954

Contact Me
4.6
117 Reviews
4.6

117 Reviews

Write a Review

117 Reviews of Ken Cestero Campos

December 28, 2024

Dealership Rating
Employee Rating

My salesperson Ken was lovely. He was very patient and walked us through each of the cars my son wanted to see. We ended up with the truck he wanted. The finance department could u More

by IBENJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Pang

Dec 31, 2024

Rockland Chrysler Dodge Jeep RAM responded

It's great to hear you had a good experience with our team at Rockland Chrysler Dodge Jeep Ram. If you have any further comments about financing, please reach out so we can assist. Enjoy the new truck!

December 27, 2024

Dealership Rating
Employee Rating

I had the best experience with Ken! From the day we first spoke, he was nothing but courteous and attentive. He listened to every request of mine and found me the most perfect Jeep Gran More

by TJB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 31, 2024

Rockland Chrysler Dodge Jeep RAM responded

We're glad to hear about your great experience with our team at Rockland Chrysler Dodge Jeep Ram. Enjoy your new Jeep Grand Cherokee, and we appreciate you sharing this feedback with us!

December 21, 2024

Dealership Rating
Employee Rating

Exceptional service knowledgeable, patient made the car buying experience, smooth, stress-free, and highly recommend More

by vctrdelellis30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Pang

Dec 21, 2024

Rockland Chrysler Dodge Jeep RAM responded

Thank you for recommending Rockland Chrysler Dodge Jeep Ram. Our team is always here to make your car-buying experience smooth and stress-free.

December 16, 2024

Dealership Rating
Employee Rating

Ken made everything very smooth and an easy buying process. Would highly recommend Ken and this dealership. More

by SZWEADAJ1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 16, 2024

Rockland Chrysler Dodge Jeep RAM responded

Thank you for sharing your positive experience with Rockland Chrysler Dodge Jeep Ram. It's great to hear our team made your car buying process smooth and easy. Your recommendation means a lot.

December 05, 2024

Dealership Rating
Employee Rating

Very nice people . We're not pushy and did the service in a timely manner More

by fishonline27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 07, 2024

Rockland Chrysler Dodge Jeep RAM responded

Thank you for your positive feedback. It's great to know our Service Team at Rockland Chrysler Dodge Jeep Ram met your expectations.

December 04, 2024

Dealership Rating
Employee Rating

Very good service I'm happy with Ken. Seamless Vehicle leasing experience second vehicle from Ken More

by AMEDAN_ASANI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 07, 2024

Rockland Chrysler Dodge Jeep RAM responded

Happy to hear you had a smooth experience leasing your second vehicle with our team at Rockland Chrysler Dodge Jeep Ram. Thank you for choosing us again!

November 25, 2024

Dealership Rating
Employee Rating

Ken was awesome to work with! He went above and beyond to make sure we were comfortable and answer any questions we had with the car. Definitely recommend! More

by ELENIKONTOLIOS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Trois

Nov 29, 2024

Rockland Chrysler Dodge Jeep RAM responded

Glad to hear you had a good experience with our team at Rockland Chrysler Dodge Jeep Ram. Thank you for recommending us, and we're happy the car meets your needs. Wishing you many enjoyable drives ahead!

November 23, 2024

Dealership Rating
Employee Rating

Kevin Leahy was outstanding. However, I have an issue with being charged a $295 diagnostic charge up front. The problem isn't so much about the $295, but the fact that my repair More

by Adrianpuzio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 26, 2024

Rockland Chrysler Dodge Jeep RAM responded

We appreciate your feedback and would like to clarify a few points. All vehicles requiring diagnostic evaluation are subject to a standard diagnostic fee, which covers the technician's time, whether the diagnosis takes 1 hour or 3 days. Our technicians completed the repair, and your vehicle was returned in working order. We are unclear as to how management failed to meet your expectations, as your advisor discussed all charges upfront and applied a $20 goodwill gesture to offset your total. Our Service Department strives for transparency in obtaining customer approval for diagnostic fees before proceeding. We take great pride in servicing our customers. Thank you, Maria Capello Customer Relations Manager (845) 405-7698

Nov 26, 2024

Adrianpuzio responded

Again, I could have given 1 star ratings across the board, but I didn't. You know why....Because 'I DO GET IT". I have no issue with diagnostic fees. They are put in place for a reason....so the dealership doesn't put work in and you take your car elsewhere. However a blown fuse is a $50 repair. Maybe $100 because i did it at the dealership which is justified. Again, I GET IT...lol. In this case, management could have stepped in and said "hey WE GET IT AS WELL. No way will we charge you 295 for a blown fuse." This is where management failed and did not meet expectations. Not for nothing, I even mentioned, "what if it is just a blown fuse." the response back was that is "highly unlikely. No repairs cost much less than 295 anyway." In the end keep your 295 for a "blown fuse repair." I got suckered into it. That's my fault. Remember, I am an OWNER of a Jeep Grand Cherokee. I leased two of them from you - Rockland CDJR - and even bought my current vehicle out. WHY would I come back to you guys again for anything?

November 22, 2024

Dealership Rating
Employee Rating

The atmosphere of this dealership was incredible, Ken was an excellent asset and made the whole process fast and easy! More

by FMAHMUDI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 23, 2024

Rockland Chrysler Dodge Jeep RAM responded

That's fantastic to hear about your experience at Rockland Chrysler Dodge Jeep Ram. We’re glad our team could assist you smoothly throughout the process.

November 19, 2024

Dealership Rating
Employee Rating

Best service in Rockland a dealer to trust on all your needs every body friendly More

by joseurena09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 23, 2024

Rockland Chrysler Dodge Jeep RAM responded

Appreciate the trust you've shown in Rockland Chrysler Dodge Jeep Ram. Our team values your kind words.

1
...

Dealership Inventory (514 Vehicles)

used 2023 Jeep Grand Cherokee 4xe car, priced at $47,500
2023 Jeep Grand Cherokee 4xe
used
Silver Zynith exterior
Automatic
Four-wheel Drive
used 2022 Audi Q3 car, priced at $24,100
2022 Audi Q3
used
Mythos Black Metallic exterior
Automatic
All-wheel Drive
new 2025 Jeep Compass car, priced at $32,435
2025 Jeep Compass
new
Silver Zynith exterior
Automatic
Four-wheel Drive
new 2025 Jeep Grand Cherokee L car, priced at $43,970
2025 Jeep Grand Cherokee L
new
Diamond Black exterior
Automatic
Four-wheel Drive
new 2025 Jeep Grand Cherokee car, priced at $41,470
2025 Jeep Grand Cherokee
new
Metallic exterior
Automatic
Four-wheel Drive
used 2023 Ram 1500 car, priced at $56,000
2023 Ram 1500
used
Ivory White exterior
Automatic
Four-wheel Drive