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Ken Brown
Ken Brown at Family Ford of Enfield
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Ken Brown

service advisor

Family Ford of Enfield

65 Hazard Avenue
Enfield, CT 06082

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4.7
506 Reviews
4.7

506 Reviews

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506 Reviews of Ken Brown

March 01, 2025

Dealership Rating
Employee Rating

i bought out the vehicle that i was leasing. very satisfied with the entire process. More

by lnorton9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Craven, Billy Genereux, Agnes Pusztai , Karina, Business Manager, Very pleased with her.

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Mar 03, 2025

Family Ford of Enfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Ford of Enfield.

February 25, 2025

Dealership Rating
Employee Rating

It's refreshing to have received professional and timely service, Family Ford delivered exactly as promised More

by Michaeldfs456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 25, 2025

Family Ford of Enfield responded

Thank you, Michael, for sharing your thoughts about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

February 22, 2025

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Employee Rating

Always get the service one would expect from Family Ford and its employees! Greg is the best and treats you as not only a customer but a friend as well! More

by STURGISGODA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keli Morin, Greg Ayers, Agnes Pusztai

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Feb 23, 2025

Family Ford of Enfield responded

Thank you so much for your kind words for Greg, and for taking the time to leave us this wonderful feedback!

February 10, 2025

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Employee Rating

Service writer very stand offish and rude to my Daughter never buy or going back they lost my business!! More

by nicolescavotto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Feb 13, 2025

Family Ford of Enfield responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

January 31, 2025

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Employee Rating

Always a good experience going there. Have been going thrre for many many yrs and will continue to do so More

by CRAIGMX204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Ayers, Agnes Pusztai, Kim Moore

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Feb 01, 2025

Family Ford of Enfield responded

Thank you for your business and this review, Craig. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 31, 2025

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Employee Rating

Was having a check engine light issue and no one else could figure it out. So far so good . Ken was great to work with. More

by kenny82162
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 01, 2025

Family Ford of Enfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Ford of Enfield.

January 26, 2025

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Employee Rating

So far very easy to online schedule appointments. Staff is very willing to accommodate around your schedule. More

by chrisfromsoftball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 26, 2025

Family Ford of Enfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 10, 2025

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Employee Rating

From driving in the door to leaving the premises, all went very well and can be expected by any cuctomer. More

by GERALD.R.PARKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Craven, Greg Ayers, Agnes Pusztai

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Jan 11, 2025

Family Ford of Enfield responded

It's great to hear that we were able to help you out, Gerald. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Ford of Enfield!

January 05, 2025

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Employee Rating

Thank you for great Service to keep my car running Spendid work and always quick service More

by PBELZAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keli Morin, Greg Ayers, Agnes Pusztai

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Jan 06, 2025

Family Ford of Enfield responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Ford of Enfield to be a positive one. Please don't hesitate to reach out if you need anything else.

December 31, 2024

Dealership Rating
Employee Rating

Family Ford of Enfield has a very knowledgeable and friendly customer service. They go out of their way to make sure you have a good experience. The scheduling and arrival process is very efficient, an More

by RYLEV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Agnes Pusztai

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Jan 02, 2025

Family Ford of Enfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Ford of Enfield. We look forward to having you as one of our valued customers for many more years to come!

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