Ken Brown
Ken Brown at Family Ford of Enfield
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Ken Brown

service advisor

Family Ford of Enfield

65 Hazard Avenue
Enfield, CT 06082

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4.7
500 Reviews
4.7

500 Reviews

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500 Reviews of Ken Brown

January 26, 2025

Dealership Rating
Employee Rating

So far very easy to online schedule appointments. Staff is very willing to accommodate around your schedule. More

by chrisfromsoftball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2025

Family Ford of Enfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 10, 2025

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From driving in the door to leaving the premises, all went very well and can be expected by any cuctomer. More

by GERALD.R.PARKER
Service Price Transparency
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Recommend Dealer
Yes
Jan 11, 2025

Family Ford of Enfield responded

It's great to hear that we were able to help you out, Gerald. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Ford of Enfield!

January 05, 2025

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Thank you for great Service to keep my car running Spendid work and always quick service More

by PBELZAK
Service Price Transparency
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Recommend Dealer
Yes
Jan 06, 2025

Family Ford of Enfield responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Ford of Enfield to be a positive one. Please don't hesitate to reach out if you need anything else.

December 31, 2024

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Employee Rating

Family Ford of Enfield has a very knowledgeable and friendly customer service. They go out of their way to make sure you have a good experience. The scheduling and arrival process is very efficient, an More

by RYLEV
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Agnes Pusztai

Jan 02, 2025

Family Ford of Enfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Ford of Enfield. We look forward to having you as one of our valued customers for many more years to come!

December 14, 2024

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Employee Rating

Good service provide by skilled techs. Also device techs customer focused. Agnes’s is the best More

by PKADISH645
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 16, 2024

Family Ford of Enfield responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Ford of Enfield to be a positive one. Please don't hesitate to reach out if you need anything else.

December 08, 2024

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Employee Rating

Professional, courteous, and went out of their way to make sure that I wasn’t without my vehicle longer than was required. More

by Gig4923
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Ayers, Kim Moore

Dec 08, 2024

Family Ford of Enfield responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 07, 2024

Dealership Rating
Employee Rating

Wonderful people, excellent service, good to work with, they know their "stuff" So glad we found them!! More

by dee.paradis
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keli Morin, Greg Ayers

Dec 08, 2024

Family Ford of Enfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 25, 2024

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Employee Rating

The best dealership around l have been buying Ford vehicles from family Ford for at least 20 years More

by JAMESMCARD53
Service Price Transparency
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Recommend Dealer
Yes
Nov 26, 2024

Family Ford of Enfield responded

James, Thanks for sharing about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

November 23, 2024

Dealership Rating
Employee Rating

This is a very well put togethe dealership It has a warm atmosphere waiting room, that has coffee if you like. It has an open air atmosphere where you have visual access to the show room and sal More

by CHRYSLERMB300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Ayers, Agnes Pusztai

Nov 23, 2024

Family Ford of Enfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 22, 2024

Dealership Rating
Employee Rating

Courteous, professional, communicates well with what is needed, if urgent, or if I could wait a bit before any maintenance concerns. I usually choose to "do it now, rather than hope for the best". Always More

by BlueLady '07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 23, 2024

Family Ford of Enfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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