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Ken Bickness

Overview Reviews (43) Inventory (87)

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Ken Bickness

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Ken Bickness

Toyota Master Technician

Oak Lawn Toyota

4320 W 95th St
Oak Lawn, IL 60453

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4.9

43 Reviews

Overview Reviews (43) Inventory (87)

4.9

43 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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43 Reviews of Ken Bickness

May 18, 2024

Dealership Rating

Employee Rating

Nice clean place very nice experience every time I have to go there for service. The team is very attentive always making customers top priority. to go there for service. The team is very attentive always making customers top priority. More

by burnside.angela

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bob Spee, Steve Hertogs, Frank Nash, Keith Stadler

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May 20, 2024 -

Oak Lawn Toyota responded

Angela, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

May 05, 2024

Dealership Rating

Employee Rating

Frank was courteous and was efficient in getting me in and out of the dealership and out of the dealership More

by mikejnoell

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Nash

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May 06, 2024 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Frank met your expectations. Thank you for choosing Oak Lawn Toyota, Mike, we look forward to having you as a valued customer for many years to come! Juan Vazquez, Service Manager

April 08, 2024

Dealership Rating

Employee Rating

I was very satisfied with the wait time, how I was explained to regarding the problem with my car, and what my next step should be. Now I need to follow up with repair explained to regarding the problem with my car, and what my next step should be. Now I need to follow up with repair More

by pmitchell89

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joseph Cassello, Vickie Benson

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Apr 08, 2024 -

Oak Lawn Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

March 16, 2024

Dealership Rating

Employee Rating

Dealership was very professional, communicated well, and an overall good job on our blue Prius.. an overall good job on our blue Prius.. More

by senntj

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joseph Cassello, Vickie Benson, Oscar Garibaldi, JJ Juarez, Juan Hernandez, Amir Mims

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Mar 17, 2024 -

Oak Lawn Toyota responded

Thanks for sharing about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

January 15, 2024

Dealership Rating

Employee Rating

Fast efficient and very helpful in explaining what needs to be done and what else needs to be checked out to be done and what else needs to be checked out More

by nikkijane44

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bob Spee, Manny Thnaibat, Nick Taiym, Joseph Cassello, Cesar Quiroz, Vickie Benson, Jose Brito , Edwin Cotto, Vito Dinella

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Jan 16, 2024 -

Oak Lawn Toyota responded

Thanks for sharing about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

October 28, 2023

Dealership Rating

Employee Rating

The Service Advisor was very knowledgeable and gave us a good deal. The advisor and the Techs were super polite and quick. I will be back in future if my cars need attention. Denny K. good deal. The advisor and the Techs were super polite and quick. I will be back in future if my cars need attention. Denny K. More

by DJKKAK6

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 29, 2023 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department, Denny! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

October 09, 2023

Dealership Rating

Employee Rating

The entire service department is amazing, they were friendly, respectful and helpful. A great experience all around! friendly, respectful and helpful. A great experience all around! More

by ochoa0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 09, 2023 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Oak Lawn Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

August 20, 2023

Dealership Rating

Employee Rating

They did amazing job checking out my car is good to go road Toyota 🇺🇸 let get it road Toyota 🇺🇸 let get it More

by diasangel80

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Nash, Sal Gaeta, Joseph Cassello, Vickie Benson, Jose Brito, Oscar Garibaldi, Marco Fernandez, Juan Hernandez , Carlos Osuch

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Aug 21, 2023 -

Oak Lawn Toyota responded

Thanks for sharing about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

August 07, 2023

Dealership Rating

Employee Rating

Excellent service and knowledgeable people who look out for their customers and not be pushy in selecting work to be done. for their customers and not be pushy in selecting work to be done. More

by rlfranklin2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Carnivele, Frank Nash, Joseph Cassello, Rob Styger, Ed Nilles, Rick Miller, Travois Powers

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Aug 09, 2023 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

July 30, 2023

Dealership Rating

Employee Rating

I had my car in Orland Park dealership they never fixed the problem. Went into Oak Lawn Dealership explained what was happening left my car with them. My car is running great and dependable again. The serv the problem. Went into Oak Lawn Dealership explained what was happening left my car with them. My car is running great and dependable again. The service Dept clean. People were wonderful. Never going back to Orland Park More

by Tdegnan11

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Keith Stadler

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Jul 31, 2023 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Oak Lawn Toyota, we look forward to having you as a valued customer for many years to come! Juan Vazquez, Service Manager

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