Joseph Cassello
Joseph Cassello at Oak Lawn Toyota
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Joseph Cassello

Assistant Service Manager

Oak Lawn Toyota

4320 W 95th St
Oak Lawn, IL 60453

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4.8
678 Reviews
4.8

678 Reviews

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678 Reviews of Joseph Cassello

May 20, 2024

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Your location has serviced me well for the past 21 years. I would never think about taking my car anywhere else for maintenance. More

by ADIA49
Service Price Transparency
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Recommend Dealer
Yes
May 20, 2024

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Oak Lawn Toyota, we look forward to having you as a valued customer for many years to come! Juan Vazquez, Service Manager

May 15, 2024

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Thank you Joseph, Tech(s) 226 494, and Mr. Vazquez for the recent repair on my ‘04 Sienna. You and the entire Service Department are always here for us- maintaining our Toyotas-keeping our ve More

by FASCOTTX4
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez

May 16, 2024

Oak Lawn Toyota responded

Thanks for sharing about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

April 21, 2024

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The experience was great. I was there for maintenance and necessary repairs. It did not take long. Joseph kept me informed and gave me a discount on the final cost. More

by renes94
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Recommend Dealer
Yes
Apr 21, 2024

Oak Lawn Toyota responded

Thank you for your very kind review. Joseph and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

April 18, 2024

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Joe is great to work with ! ! Everyone is great ! Gerri too !! Everything went fine . No problems ! More

by rjbcarrano
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gerri in check out

Apr 18, 2024

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

April 08, 2024

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I was very satisfied with the wait time, how I was explained to regarding the problem with my car, and what my next step should be. Now I need to follow up with repair More

by pmitchell89
Service Price Transparency
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Vickie Benson, Ken Bickness

Apr 08, 2024

Oak Lawn Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

March 31, 2024

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The Service center at Oak Lawn Toyota was wonderful. The service men were kind and helpful and the service was done quickly and thoroughly. More

by alderdenj
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Keith Stadler

Apr 01, 2024

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with Keith, Joseph, and our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

March 31, 2024

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Always excellent service . Staff very professional and friendly. Answers any questions you may have regarding your vehicle. More

by babetterey
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Recommend Dealer
Yes
Apr 01, 2024

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jospeh and our team, and we look forward to working with you again. Juan Vazquez, Service Manager

March 29, 2024

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We have been buying Toyotas since 1984. We are very happy with our salesman, Bob Spee. We also like Joe, in service. We have been dealing with Oak Lawn Toyota for 30 yrs. That’s called More

by eddeskiba
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Recommend Dealer
Yes
Mar 30, 2024

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that Bob and Joe had the opportunity to work with you, and we are thrilled that you found your experience with us here at Oak Lawn Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

March 28, 2024

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Best place to buy and service your vehicle, great people to talk to and they explain everything to you. Sales and service like a small family environment, when you go to a dealership like this you see the s More

by tbas
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Recommend Dealer
Yes
Mar 29, 2024

Oak Lawn Toyota responded

Thanks for sharing about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

March 17, 2024

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Employee Rating

Had to take my Rav4 Prime in for a recall, and being a new vehicle thought about having items replaced, knowing how some dealership service departments ruin things when they replace parts. Went into servi More

by tbas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2024

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

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