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Ken Berman
Ken Berman at Suburban Volkswagen of Farmington Hills

Ken Berman | Page 2

Service Advisor

Suburban Volkswagen of Farmington Hills

37911 Grand River Avenue
Farmington Hills, MI 48335

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4.5
14 Reviews

Dealership Experience

1 yr, 2 mos

Industry Experience

28 yrs, 6 mos

4.5

14 Reviews

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14 Reviews of Ken Berman

November 25, 2025

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Employee Rating

I brought my car to perform the 30k miles service. Got an update for the inspection done ,but never had a reply on the service was done. No feedback at all from the representative. I called with no pi More

by Hector Pedraza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 26, 2025

Suburban Volkswagen of Farmington Hills responded

Hello Hector, Thank you for bringing this to my attention. Our goal is to provide our customers with a professional experience. It is regrettable to hear we did not meet that standard. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Keith Haverty - Service Manager - (248) 991-8323

November 18, 2025

Dealership Rating
Employee Rating

Ken Berman is a great service advisor. His customer service, knowledge and honesty caused me to follow him to the dealership for current and future service on my VW! More

by esteinbrenner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Haverty

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Nov 19, 2025

Suburban Volkswagen of Farmington Hills responded

We are thrilled to have Ken on our team and are grateful for your kind words! Thank you for choosing Suburban Volkswagen of Farmington Hills and for sharing your experience. See you next time!

November 03, 2025

Dealership Rating
Employee Rating

Derrick was super helpful through the whole sales process - from locating the exact vehicle to the final delivery. More

by White Tiguan
Recommend Dealer
Yes

Other Employees Tagged: Derrick Munson

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Nov 04, 2025

Suburban Volkswagen of Farmington Hills responded

Hi, Thank you for the review. We are glad your time with us was a helpful experience. We hope to see you again here at Suburban Volkswagen of Farmington Hills.

October 31, 2025

Dealership Rating
Employee Rating

Derrick was a pleasure to work with he helped us find the perfect vehicle for my daughter within our price range that she loves. More

by Eonetbrown
Recommend Dealer
Yes

Other Employees Tagged: Derrick Munson, Eddie Acevedo

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Nov 03, 2025

Suburban Volkswagen of Farmington Hills responded

Hi, Thank you for the review. We are glad your time with us was a helpful experience. We hope to see you again here at Suburban Volkswagen of Farmington Hills.

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