Kelvin Ruffin | Page 8

Kelvin was great from the test drive through purchasing my new Focus. He answered all my questions with ample knowledge of the product and industry. Kelvin made the whole experience easy and stress free. my new Focus. He answered all my questions with ample knowledge of the product and industry. Kelvin made the whole experience easy and stress free. Upon leaving with my new Focus Kelvin made me feel absolutely comfortable that should there be any issues that he is easily reachable for support. Will absolutely recommend Palmetto Ford to friends and family. More

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My experience with Kelvin Was outstanding. I am 78 years old and have bought several both used and New. This is my first NEW CAR bought from Palmmeto FORD. I am very pleasd with the sales staff. I plan on b old and have bought several both used and New. This is my first NEW CAR bought from Palmmeto FORD. I am very pleasd with the sales staff. I plan on buying another vechicle within a year. I am going back to Kelvin and Palmetto Ford. More

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I HAVE NEVER BOUGHT A CAR, FROM ANY DEALER, AND HAD SUCH A GREAT EXPERIENCE. KELVIN AND DAN WERE EXTREMELY HELPFUL AND COURTEOUS. EVERY ASPECT OF OUR VISIT WAS GREAT AND WE FELT LIKE WE WERE TREATED LIKE KI A GREAT EXPERIENCE. KELVIN AND DAN WERE EXTREMELY HELPFUL AND COURTEOUS. EVERY ASPECT OF OUR VISIT WAS GREAT AND WE FELT LIKE WE WERE TREATED LIKE KINGS. WE ARE FROM MARION, NC WHICH IS ABOUT 280 TO 300 MILES FROM THE DEALERSHIP AND IT WAS WORTH EVERY BIT OF THE RIDE DOWN TO CHARLESTON TO DEAL WITH THESE GUYS. THE CAR WE GOT SURE MADE THE RIDE HOME ENJOYABLE, TOO. WE WILL DEFINITELY BE LOOKING TO DO BUSINESS HERE IN THE FUTURE AND LOOK FORWARD TO ENJOYING OUR EXPEDITION FOR MANY YEARS TO COME. More

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Kelvin was very caring and genuinely concerned about helping me. That goes along way for me. The only thing I didn't care for was how many times it took for him to go to his manager with a deal. I wa helping me. That goes along way for me. The only thing I didn't care for was how many times it took for him to go to his manager with a deal. I was very clear on what I could afford and the back and forth was frustrating. But that is the way it has always been with dealerships. Kelvin did his very best and we settled on exactly what I could afford. He was wonderufl! More

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We have bought several vehicles from Kelvin Ruffin, and would do so again without hesitation. He does his best for us, and we trust him (not something you can say about all car dealers). He is easy t would do so again without hesitation. He does his best for us, and we trust him (not something you can say about all car dealers). He is easy to work with, and knows what his customers are looking for, and doesn't try to sell them something else. More

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My experience with everyone at Palmetto Ford has been very pleasant. They are very courteous and professional. I look forward to working with them in the future. very pleasant. They are very courteous and professional. I look forward to working with them in the future. More

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We went with the X-Plan purchase at Palmetto because of the low pressure approach by the team of Dan Ford and Kelvin Ruffin; if they treated us like 'typical' dealers we would have moved on. They found the the low pressure approach by the team of Dan Ford and Kelvin Ruffin; if they treated us like 'typical' dealers we would have moved on. They found the vehicle that matched our needs, brought it to Charleston and made the transaction very smooth. Kelvin is a superstar! More

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There was a miscommunications with the Warranty at the very end of the sale that lowered the scores that I gave the dealership over all. Instead of a 12month warranty I got stuck with a 3 mo. So that was very end of the sale that lowered the scores that I gave the dealership over all. Instead of a 12month warranty I got stuck with a 3 mo. So that was disconcerting and disappointing that they did that to me! Otherwise Kelvin is the one to see if your looking for a good reliable used car! More

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I have dealt with Palmetto Ford for about 3 years now and have bought 2 new cars, both from the same salesperson. An F-150 3 years ago and a 2010 Edge last month (love it!). Both times, I had already res have bought 2 new cars, both from the same salesperson. An F-150 3 years ago and a 2010 Edge last month (love it!). Both times, I had already researched what I wanted online as far as packages and colors etc., before going to the dealership. Kelvin treats me like a friend when I go in, on the Edge, he had to get it from another dealership because they did not have one in stock. They originally wanted me to factory order, but were then able to find one locally for me. Once we negotiated, I feel I got a fair deal. They always call me after going there to make sure everything is ok. More

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