Kelsey Young
Kelsey Young at Shottenkirk Honda of Huntsville
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Kelsey Young

Sales & Leasing Consultant

Shottenkirk Honda of Huntsville

6591 Hwy 72 W
Huntsville, AL 35806

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4 Reviews
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4 Reviews

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4 Reviews of Kelsey Young

October 12, 2024

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Employee Rating

Paper process took too long. I hope you can improve it to 1-2 hours since customer made the decision. I confirm the trading at 11 but could not finish until 03:00PM. More

by HOAINAM.MMX
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Micah Daniels

Oct 12, 2024

Shottenkirk Honda of Huntsville responded

Thank you for providing this feedback, and we apologize for not providing you with a 5-star experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

September 14, 2024

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If I could leave a 0/10 I would. I was basically turned away for having my own financing on a vehicle. They refused to sell the car to me at the online price after making me wait a w More

by Marcellewhittier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Antonio Pickett

Sep 16, 2024

Shottenkirk Honda of Huntsville responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

August 29, 2024

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Kelsey Young was a great salesperson the way he encouraged me and guided me through the process I will be forever grateful. Kelsey went above and beyond to make sure I was very satisfied with my pu More

by STEPHANIEFLETCHER519
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rick Cantrell, Steve Morrison

Aug 29, 2024

Shottenkirk Honda of Huntsville responded

Stephanie, it's fantastic to hear that Kelsey provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Shottenkirk Honda of Huntsville!

August 29, 2024

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Kelsey Young did an amazing job helping me look for a new car. Thank you!! His attitude and knowledge of the vehicle was very helpful. He made my trip very pleasant and I will be back soon!! More

by Brandymartin
Recommend Dealer
Yes
Aug 29, 2024

Shottenkirk Honda of Huntsville responded

We are so glad that Kelsey had the opportunity to work with you, and that he and our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

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