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Kelly Thomas
Kelly Thomas at Findlay Toyota
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Kelly Thomas

Customer Relations Manager

Findlay Toyota

7733 Eastgate Rd
Henderson, NV 89011

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rated
3 Reviews

Dealership Experience

14 yrs, 4 mos

Industry Experience

13 yrs, 5 mos

not yet
rated

3 Reviews

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3 Reviews of Kelly Thomas

February 28, 2025

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Employee Rating

First of all Jordan didn't help me this time. Kai did. 2nd I was offered a loaner car but ther3 were none available. 3rd I just got my drums replaced, $100 part $250 in labor. Been coming ther More

by rye smith
Recommend Dealer
No

Other Employees Tagged: Jordan Santos, Kai Spencer

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February 11, 2025

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Professional, friendly and record time for full service. Free coffee or water and comfortable seating , Best dealership ever!!! More

by HARTLEYDL
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Kopman

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Feb 11, 2025

Findlay Toyota responded

Dan, I was so excited to see that we were able to turn things around for you. We wanted to thank you and let you know that we appreciate you updating your review and mentioning Jason's name. He will be glad to know he exceeded your expectations. Please let me know if there is anything else we can do to make your next service experience even better. K. Thomas Customer Relations Manager Findlay Toyota

February 02, 2025

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Employee Rating

After multiple attempts the service department was able to fix my issue however I would not trust them with my vehicle anymore. More

by CPSEBRING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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