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Kelly McMillen

Overview Reviews (416) Inventory (113)

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Kelly McMillen

Kelly McMillen | Page 3

Service advisor

Auto Park Ford Bremen

1203 West Plymouth St.
Bremen, IN 46506

I started as a service advisor at an Agricultural dealership about 6 years ago. I grew up in Mishawaka and have lived in the area my whole life. I enjoy running with my team Bigger Reason Runners, where I am getting ready to complete my 5th Half Marathon in March. We raise money to grant the wish of a child with a life-threatening illness that deserves to forget about hospitals & tests and just enjoy the delight and wonder of childhood.

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4.8

416 Reviews

Overview Reviews (416) Inventory (113)

Dealership Experience

6 yrs, 8 mos

Industry Experience

12 yrs, 5 mos

Languages Spoken

English

4.8

416 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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416 Reviews of Kelly McMillen

April 02, 2026

Dealership Rating

Employee Rating

They fine what problem is and get in a timely matter. Excellent staff Friendly people Excellent staff Friendly people More

by jerryking982982

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kelly McMillen

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Apr 02, 2026 -

Auto Park Ford Bremen responded

Thank you for your five-star rating. Kelly and our team are pleased to have diagnosed your Ford F-150 promptly and provided friendly service. We look forward to assisting you again.

March 30, 2026

Dealership Rating

Employee Rating

Awsome service department Friendly fun and get the job done pretty good in my experience done pretty good in my experience More

by r.j.reed1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kelly McMillen

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Mar 31, 2026 -

Auto Park Ford Bremen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kelly met your expectations. Thank you for choosing Auto Park Ford Bremen. We look forward to having you as a valued customer for many years to come!

Mar 30, 2026 -

r.j.reed1 responded

Great experience can ask for more

March 26, 2026

Dealership Rating

Employee Rating

Bremen auto park is Always helpful great service we bring all our cars here for service. all our cars here for service. More

by hobeehorse

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Logan Miller

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Mar 27, 2026 -

Auto Park Ford Bremen responded

It’s wonderful to know our team continues to provide the reliable service you expect. Thank you for bringing your Ford F-350 and all your vehicles to us. We appreciate your loyalty and look forward to the next service visit.

March 26, 2026

Dealership Rating

Employee Rating

Ford EchoSport brought to Bremen Ford for service on factory recall engine oil pressure. They heard me, they checked the situation, found the recall issue had caused engine damage. All was resolved with factory recall engine oil pressure. They heard me, they checked the situation, found the recall issue had caused engine damage. All was resolved with new engine installation. I appreciate and respect the service I got at Bremen Ford. More

by MARYSUEAUSTIN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 26, 2026 -

Auto Park Ford Bremen responded

It’s great to know we quickly identified the issue related to the recall on your Ford EcoSport, repaired the damage, and installed a new engine to restore its performance. Kelly and our service team appreciate your trust and praise.

March 20, 2026

Dealership Rating

Employee Rating

Very professional and great to deal with. I trust the workmanship of the technicians Nice facility ?? I trust the workmanship of the technicians Nice facility ?? More

by konoldg

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kelly McMillen

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Mar 20, 2026 -

Auto Park Ford Bremen responded

Thank you for sharing your experience with your Ford F-150 service. We’re glad our technicians delivered professional care and that you’re pleased with our facility. Your trust means a lot and we look forward to helping you again.

March 10, 2026

Dealership Rating

Employee Rating

They did a very thorough job and let me know the progress of the job the whole way. of the job the whole way. More

by dannyaggertt

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 10, 2026 -

Auto Park Ford Bremen responded

We’re happy your Ford Expedition EL received such thorough attention and that we kept you updated along the way. Kelly is glad the communication met your expectations. We look forward to assisting you again in the future.

March 09, 2026

Dealership Rating

Employee Rating

Friendly, informative, helpful, easy to schedule. I purchased tires, the parts representative was knowledgeable and patient. I purchased tires, the parts representative was knowledgeable and patient. More

by carrie.ann.clark

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 09, 2026 -

Auto Park Ford Bremen responded

Delighted to hear scheduling was simple and Kelly offered informed, patient support while you selected tires for your Ford Edge. We look forward to helping with any future service needs.

March 05, 2026

Dealership Rating

Employee Rating

Was fast at getting my truck in. That was great. However, changing a fuse is no place close to $200. This was a huge price gouge. That was great. However, changing a fuse is no place close to $200. This was a huge price gouge. More

by DENNY_HUMES

Verified Customer

Recommend Dealer

Other Employees Tagged: Kelly McMillen

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Mar 07, 2026 -

Auto Park Ford Bremen responded

We're sorry that you didn't have a completely satisfying visit, Denny. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

March 05, 2026

Dealership Rating

Employee Rating

I had scheduled a front to back service costing approximately $2500.00. The vehicle was losing one quart of oil per 1000 miles. Before the service was even started they scoped the engine. They disc approximately $2500.00. The vehicle was losing one quart of oil per 1000 miles. Before the service was even started they scoped the engine. They discovered the engine was damaged and cancelled the service. Excellent customer service!!’ More

by jdg1403winona

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jarred Zeisig, Nick Shepherd, Brent Forry, Logan Miller, Megan Custer, Angel Contreras

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Mar 05, 2026 -

Auto Park Ford Bremen responded

Thanks for sharing your experience. We’re glad our team identified the engine issue before beginning the front to back service on your Ford F-150 and kept you informed. We appreciate your feedback and the chance to help maintain your truck’s performance.

March 02, 2026

Dealership Rating

Employee Rating

Fixed the issue in a timely matter and actually came back with a lower total then quoted with a lower total then quoted More

by porkchop209920

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kelly McMillen

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Mar 03, 2026 -

Auto Park Ford Bremen responded

We’re glad we could resolve your Ford Flex issue promptly and even come in under the original estimate. Thank you for your 5-star review and for highlighting our honest pricing. Kelly and our service team appreciate your feedback.

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