Kelly Cavanagh | Page 19

Frosting on the cake Driving a new BMW is a pleasure and the fact that BMW Westlake goes out of its way to make the experience seamless as they inform, educate, and assist Driving a new BMW is a pleasure and the fact that BMW Westlake goes out of its way to make the experience seamless as they inform, educate, and assist you makes this a truly wonderful event. Aaron Moon and Kelly Cavanaugh were attentive and so proactive and Justin and Ian were there to answer every question. Thank you, Donna Levine More

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Very professional especially as we deal with virus issues. Salesperson was open and friendly. The negotiations were fair and mostly transparent. I felt good about the price and the deal I received. issues. Salesperson was open and friendly. The negotiations were fair and mostly transparent. I felt good about the price and the deal I received. More

by WALLYNAMETH Verified Customer Verified Customer

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Second time buying a car from this dealership and I couldn’t be happier. Low pressure. Informative. Thorough. Detailed. Highly highly coming here for your next BMW! couldn’t be happier. Low pressure. Informative. Thorough. Detailed. Highly highly coming here for your next BMW! More

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Excellent Car Buying experience Kelly was absolutely awesome to deal with. We connected and the next day she had arranged a seamless test drive experience for me. She was very atte Kelly was absolutely awesome to deal with. We connected and the next day she had arranged a seamless test drive experience for me. She was very attentive to the fact I didn't want to spend countless hours in a show room talking about options. She honed in on exactly what I wanted and I was able to pick up a brand new car the next business day. Exactly the car buying experience I was looking for! I will be a customer for life. More

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Excellent transaction. Our sales consultant was fantastic. She spent considerable time locating the exact vehicle I wanted and then offered me fair terms. Great people. fantastic. She spent considerable time locating the exact vehicle I wanted and then offered me fair terms. Great people. More

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Excellent experience Kelly did an outstanding job and this was smooth process from beginning to end. Entire team in dealership is very professional and customer oriented. Kelly did an outstanding job and this was smooth process from beginning to end. Entire team in dealership is very professional and customer oriented. My experience purchasing new vehicle was very positive and I would definitely recommend BMW Westlake for future services. Thank you for making me feel comfortable throughout the process. More

by Ben Verified Customer Verified Customer

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Purchased New 2020 BMW X6 Kelly Cavanaugh did a great job of bringing in a great deal for us and was always available when called. The dealership was professional, courteous a Kelly Cavanaugh did a great job of bringing in a great deal for us and was always available when called. The dealership was professional, courteous and responsive. More

by DALLAS.OLSON Verified Customer Verified Customer

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Excellent Customer Service and follow up was prompt. Whole purchasing car process was efficient and easy. Would highly recommend dealership and will be a repeat customer Whole purchasing car process was efficient and easy. Would highly recommend dealership and will be a repeat customer More

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Great Experience Kelly was super helpful from start to finish with my new car. Good price, provided multiple options and allowed me to have extra time with my decision Kelly was super helpful from start to finish with my new car. Good price, provided multiple options and allowed me to have extra time with my decision. Thanks for taking such good care of me! More

by KATIEKEANEOH Verified Customer Verified Customer

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My new BMW X5 Great experience from start to end. Kelly worked with me to identify the best vehicle for my needs. Only negative is with BMW not the dealer. My pr Great experience from start to end. Kelly worked with me to identify the best vehicle for my needs. Only negative is with BMW not the dealer. My previous 2015 BMW X3 had a 4 year service deal covering not only oil changes but also brakes, wiper blades, etc. BMW has recently changed this to only 3 years and oil changes and fluids only. This almost made me think about other manufacturers. I guess this is a dumbying down of the brand. More

by NEUTRONFINDER Verified Customer Verified Customer

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