Kelleigh Congdon

it was a pleasant experience service writer was great ! pleasant surroundings , got car back when promised pleasant surroundings , got car back when promised More

by karenschaefer Verified Customer Verified Customer

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Great service and care for my 2026 RX 450h+. Technician installed a Lexus integrated OEM Dash Cam which looks like it was a factory installed option. Technician installed a Lexus integrated OEM Dash Cam which looks like it was a factory installed option. More

by cptdenny Verified Customer Verified Customer

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Need more service directors. They are overwhelmed with too many customers and don’t have the time to give each customer the necessary attention They are overwhelmed with too many customers and don’t have the time to give each customer the necessary attention More

by BAWARREN1955 Verified Customer Verified Customer

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I’ve had an excellent experience every time I go to this Lexus Center. From the sales center to the service center the customer service has been too notch. Lexus Center. From the sales center to the service center the customer service has been too notch. More

by svizzini Verified Customer Verified Customer

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Great job. Good communication during service. All the recalls were dealt with. The car was delivered nice and clean. Very pleased. Good communication during service. All the recalls were dealt with. The car was delivered nice and clean. Very pleased. More

by howardlampe Verified Customer Verified Customer

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I recently moved my Lexus servicing to this dealership after being treated as insignificant at another location and not being given any estimate of how long my service would take. The difference here was after being treated as insignificant at another location and not being given any estimate of how long my service would take. The difference here was immediately noticeable. I was given a clear time frame, which was met, and my service advisor was professional, courteous, and kept me informed throughout the entire process. The communication and respect I received made this a very positive experience, and I’m glad I made the switch. More

by rwood1690 Verified Customer Verified Customer

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Best Customer Service Experience! Kelleigh was very professional any courteous. My appointment time was met. Kelleigh was very professional any courteous. My appointment time was met. More

by jlafranc Verified Customer Verified Customer

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This was our first visit to have service done on our new (to us) Lexus. We were greeted warmly and introduced to Kelleigh our service manager. She walked us through everything and was also able to get us a (to us) Lexus. We were greeted warmly and introduced to Kelleigh our service manager. She walked us through everything and was also able to get us a loaner vehicle for the day. Kept us up to date on the service and recommended items timely and got us back on our way. Fantastic experience. More

by jnorris.cincy Verified Customer Verified Customer

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Excellent and every way! Their service is superb and they even provide a free loaner when your car is being serviced. Their service is superb and they even provide a free loaner when your car is being serviced. More

by Karlinkdaniel Verified Customer Verified Customer

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Excellent service, communication and professionalism. . Always a pleasure to have my car serviced at your dealership. . Always a pleasure to have my car serviced at your dealership. More

by jquattro7 Verified Customer Verified Customer

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