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Keli Morin
Keli Morin at Family Ford of Enfield
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Keli Morin

service manager

Family Ford of Enfield

65 Hazard Avenue
Enfield, CT 06082

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4.5
198 Reviews
4.5

198 Reviews

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198 Reviews of Keli Morin

January 17, 2025

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Employee Rating

I had scheduled an appointment for 9am. They took me right in, let me know how long the service was going to take. The service was done before what was initially said. I would highly recomm More

by gquagliaroli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Delgado rate 5 stars

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Jan 18, 2025

Family Ford of Enfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Ford of Enfield, we look forward to having you as a valued customer for many years to come!

January 17, 2025

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Employee Rating

Family Ford has always taken great care of our vehicles. The workers are very professional. More

by EDANDVED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Agnes Pusztai

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Jan 18, 2025

Family Ford of Enfield responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 15, 2025

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Employee Rating

Truck was there 3. 5 weeks.Plow control 350.00to replace was stolen out of while there.Dealer didn’t, want to do anything but stick up for her employees! More

by dwight0302
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 19, 2025

Family Ford of Enfield responded

Dwight, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

January 06, 2025

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Employee Rating

Every body were great John trangese service guy will recommend family ford great job everyone More

by Lia143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Ayers, Agnes Pusztai

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Jan 06, 2025

Family Ford of Enfield responded

Lia, Thank you so much for your excellent review! We are so glad that John had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Ford of Enfield to be a positive one. Please don't hesitate to reach out if you need anything else.

January 05, 2025

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Employee Rating

Thank you for great Service to keep my car running Spendid work and always quick service More

by PBELZAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Brown, Greg Ayers, Agnes Pusztai

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Jan 06, 2025

Family Ford of Enfield responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Ford of Enfield to be a positive one. Please don't hesitate to reach out if you need anything else.

December 14, 2024

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Employee Rating

Good service provide by skilled techs. Also device techs customer focused. Agnes’s is the best More

by PKADISH645
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Brown, Greg Ayers, Agnes Pusztai

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Dec 16, 2024

Family Ford of Enfield responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Ford of Enfield to be a positive one. Please don't hesitate to reach out if you need anything else.

December 07, 2024

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Employee Rating

Wonderful people, excellent service, good to work with, they know their "stuff" So glad we found them!! More

by dee.paradis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Brown, Greg Ayers

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Dec 08, 2024

Family Ford of Enfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 25, 2024

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Employee Rating

The best dealership around l have been buying Ford vehicles from family Ford for at least 20 years More

by JAMESMCARD53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Brown, Greg Ayers, Agnes Pusztai, Rick Gordon

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Nov 26, 2024

Family Ford of Enfield responded

James, Thanks for sharing about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

November 05, 2024

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Employee Rating

Always polite gives you all the information keeps you updated on progress gives you breaks on prices work done in a timely manner More

by dembinske
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Brown, Greg Ayers

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Nov 07, 2024

Family Ford of Enfield responded

Thank you for the five-star rating for our service department. We truly appreciate your business here at Family Ford of Enfield.

November 04, 2024

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Employee Rating

When I need service on my car my husband always calls Greg. Greg is quick to get us an appointment that works for us. He is a true professional and knows what questions to ask to get the root of our ca More

by Janis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Brown, Greg Ayers, Agnes Pusztai

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Nov 05, 2024

Family Ford of Enfield responded

Janis, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Greg met your expectations. Thank you for choosing Family Ford of Enfield, we look forward to having you as a valued customer for many years to come!

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