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Keith Shockency
357 Reviews
357 Reviews
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357 Reviews of Keith Shockency
October 27, 2018
All Points inspection and oil change I am very satisfied with my service. I was kept informed of everything that was going on with my vehicle by the service advisor. Thank you. I am very satisfied with my service. I was kept informed of everything that was going on with my vehicle by the service advisor. Thank you. More
by rsassie193
Verified Customer
October 22, 2018
Fast, Friendly service Everyone is very friendly at the Lima Auto Mall! They give fast, friendly service. They remember me when I come into the dealership and treat me jus Everyone is very friendly at the Lima Auto Mall! They give fast, friendly service. They remember me when I come into the dealership and treat me just like family! More
by FIELDS0
Other Employees Tagged: Mike Tanguay, Josh Gaines
October 20, 2018
Happy customer Very pleased. Staff were very polite. They told me when my car would be ready, and it was. They also shared with me that I needed new tires before Very pleased. Staff were very polite. They told me when my car would be ready, and it was. They also shared with me that I needed new tires before winter. More
by nhgalvin
Other Employees Tagged: Jeff Taylor
October 19, 2018
Oil change, maintenance check up They got me in for my appointment on time. Nice waiting area while they worked on my vehicle. Gave me an easy to read summary of my maintenance check They got me in for my appointment on time. Nice waiting area while they worked on my vehicle. Gave me an easy to read summary of my maintenance check up. Everyone there is always so nice and friendly! I even ran into my salesman who went out of his way to say hello and ask how things were going. More
by LISA.HAIDLE
Other Employees Tagged: Robert "Spanky" Mulcahy
October 14, 2018
Friendly very helpful. Great service. Would recommend to my friends. Car was done when promised. Did what I ask and more. Explained problem and what they did to fix it. Great service. Would recommend to my friends. Car was done when promised. Did what I ask and more. Explained problem and what they did to fix it. More
by pktuach
Other Employees Tagged: Eric Maenle
October 09, 2018
Amazing experience as always! Top notch service...friendly, personable workers. Hats off to Lima Auto Malls service department! I really like that they know my name, review my need Top notch service...friendly, personable workers. Hats off to Lima Auto Malls service department! I really like that they know my name, review my needs, and then talk to me about what was done to my vehicle with a checklist for my records. More
by THOOKER1
September 24, 2018
Awesome!! They really care about their customers!! They were all very patient and kind. They never gave up on finding ways for me to get a car even when i had no credit..!! I highly recommend Going to They were all very patient and kind. They never gave up on finding ways for me to get a car even when i had no credit..!! I highly recommend Going to Lima auto mall! More
by Joobabby
Other Employees Tagged: Ryan Swaney , Eric Dalrymple, Sherri Jamison, Luke Taylor, Mike, rob also helped
May 16, 2018
Terrible Service and Lack of Honor Bought a 2011 Equinox a few weeks ago. Also asked for 3 month warranty, which was granted. After a few days noticed backup camera and radio not workin Bought a 2011 Equinox a few weeks ago. Also asked for 3 month warranty, which was granted. After a few days noticed backup camera and radio not working. Called dealership and said call service and we'll make it right. Went back to dealership thinking they would stand behind product they just sold. I was told by Ryan (used car manager) it is was it is. They said they would gladly fix everything for $300. I was shocked and disappointed. I was considering another vehicle on their lot but now steering clear. Would tread carefully when dealing with these folks. More
by Upset customer with no dealership support
Other Employees Tagged: Robert Crist, ryan
March 25, 2018
Making it happen Thankful is the word Steve made it happen along with the others at Lima auto mall. I got the car I wanted and the service was incredible... Thankful is the word Steve made it happen along with the others at Lima auto mall. I got the car I wanted and the service was incredible... More
by Wayne A Bradley
Other Employees Tagged: Ryan Swaney , Steve Morrison, Jimmy Shilling
February 18, 2017
Alan was very helpful & showed me how everything worked. He's a good salesman. Explained everything about the car. Love the car so far. I can't walk far & everyone took that in consideration. I would go bac He's a good salesman. Explained everything about the car. Love the car so far. I can't walk far & everyone took that in consideration. I would go back if I ever trade cars. More
by Jackie Murray
Other Employees Tagged: Aaron Brougher, Eric Maenle, Alan Chess
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