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Keith Shockency
357 Reviews
357 Reviews
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357 Reviews of Keith Shockency
December 07, 2018
Fast, thorough, efficient! We buy our cars here even though we live an hour away. There are Cadillac dealers closer, but none better for service or attention to details. They ar We buy our cars here even though we live an hour away. There are Cadillac dealers closer, but none better for service or attention to details. They are the finist, no matter with whom you speak. All are people of integrity. More
by HKJ1023
Verified CustomerOther Employees Tagged: Mike Tanguay , Chris Kiefer, Eric Maenle, Robert "Spanky" Mulcahy
December 05, 2018
Light bulb change & oil change As usual, they were thorough in their review and explanation of what was needed and the time involved . The bumper needed moved back in order to get t As usual, they were thorough in their review and explanation of what was needed and the time involved . The bumper needed moved back in order to get to the light bulbs More
by MSTECHSCHULTE
Other Employees Tagged: Eric Maenle
December 04, 2018
Replacement wheel center cap After a recent oil change, we noticed our whee center cap was missing. Stopped by service department. They ordered a new one, came in 2 days and the After a recent oil change, we noticed our whee center cap was missing. Stopped by service department. They ordered a new one, came in 2 days and they installed it Great follow up to a problem discovered after service. More
by bkiracofe
November 30, 2018
service I love the Lima Auto Mall. They go way out of their way to schedule you and address any concerns about your vehicle. They all so kind and helpful ever I love the Lima Auto Mall. They go way out of their way to schedule you and address any concerns about your vehicle. They all so kind and helpful every time! More
by MARCIA3
Other Employees Tagged: Jeff Taylor , Caleb
November 28, 2018
One call and done! I called, got in the same day and my car was ready in less than an hour. After coming back from vacation and a thousand errands to run, not having to I called, got in the same day and my car was ready in less than an hour. After coming back from vacation and a thousand errands to run, not having to deal with car problems was a big relief! More
by Ms Vett
Other Employees Tagged: Ryan Swaney , Eric Maenle
November 17, 2018
Oil change They have always been knowledgeable and courtieous. I have always been treated fairly. Would recommend your establishment to all my friends and family They have always been knowledgeable and courtieous. I have always been treated fairly. Would recommend your establishment to all my friends and family, and I have. More
by dartanion001
Other Employees Tagged: Jeff Taylor , Eric Maenle, Steve Morrison
November 11, 2018
Fantastic !! No high pressure sales. Honesty and Integrity......need I say more ?? They understand the costumers concerns and situations, they give them facts and help them choose will w Honesty and Integrity......need I say more ?? They understand the costumers concerns and situations, they give them facts and help them choose will what will best suite them and their needs at the present time. More
by Mike
Other Employees Tagged: Jeff Taylor , Chris Kiefer, Eric Maenle, Luke Taylor
November 01, 2018
excellent and professional, friendly, on time service always treated respectfully, just all around good people make a good place to work, provide good service, on time scheduling makes for a happy cutome always treated respectfully, just all around good people make a good place to work, provide good service, on time scheduling makes for a happy cutomer More
by bigguy16
Other Employees Tagged: Ryan Swaney , Robert Crist, Luke Taylor, the young lady in the body shop office that does estimates and paperwork--very pleasant
October 31, 2018
New Car All the guys are caring about your wants and needs. Good group of guys inside and out. Service is excellent! Friendly and Caring! Keep up the good All the guys are caring about your wants and needs. Good group of guys inside and out. Service is excellent! Friendly and Caring! Keep up the good work! The shuttle guys are also great people. Kind and friendly! More
by EJOSTPILLE
Other Employees Tagged: Ryan Swaney, Josh Gaines , Chris Kiefer, Eric Maenle, Secretaries, especially Judy and the lady at the payment window for service! Awesome!!!
October 31, 2018
Great service! I am always confident that when I bring in my vehicle, it will be taken care of ! I have respect for the opinions of the people in the service depart I am always confident that when I bring in my vehicle, it will be taken care of ! I have respect for the opinions of the people in the service department. I feel comfortable leaving the diagnostics to them and can follow their recommendations! Highly recommend! More
by DBODEY2
Other Employees Tagged: Eric Maenle, Caleb
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