Keith Shockency
Keith Shockency at Lima Auto Mall

Keith Shockency

Service Manager

Lima Auto Mall

2200 North Cable Road
Lima, OH 45807

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4.9
333 Reviews
4.9

333 Reviews

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333 Reviews of Keith Shockency

August 22, 2025

Dealership Rating
Employee Rating

Excellent staff and management. Willing to help you get to positive results .Ryan Swaney is extremely helpful. More

by epseekos
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Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ryan Swaney, Mike Tanguay

Aug 28, 2025

Lima Auto Mall responded

Thank you for the fantastic review! We truly appreciate your kind words about our staff and management at Lima Auto Mall. We're thrilled to hear that Ryan was able to assist you effectively. Looking forward to seeing you again soon! Sincerely, The Lima Auto Mall Team

August 07, 2025

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As always, top notch service at Lima Auto Mall. This is the reason me and my family are repeat customers. I bought my 2009, 2017, and 2024 Chevy Traverse from there. My husband has bought all of hi More

by THOOKER1
Service Price Transparency
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Recommend Dealer
Yes
Aug 28, 2025

Lima Auto Mall responded

Thank you for the glowing review! We're thrilled to hear that you and your family continue to choose Lima Auto Mall for your vehicle needs. Your loyalty, especially with purchases like your 2009, 2017, and 2024 Chevrolet Traverse, means the world to us. We look forward to serving you and your husband for many more years to come! Feel free to share your experience with others. Safe travels! Sincerely, The Lima Auto Mall Team

August 06, 2025

Dealership Rating
Employee Rating

Every time I come in, I have a pleasant experience. The people that check me in are excellent and very helpful. I can’t imagine going anywhere else. More

by STEINERRD
Service Price Transparency
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Recommend Dealer
Yes
Aug 28, 2025

Lima Auto Mall responded

Thank you for your wonderful feedback! We’re thrilled to hear that you consistently have a pleasant experience at Lima Auto Mall. Our team is dedicated to providing excellent service, and it’s great to know they’re making a positive impact. We look forward to seeing you again soon! Sincerely, The Lima Auto Mall Team

July 26, 2025

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Employee Rating

My service experience was excellent. Keith Shockency took care of picking my car up and getting the service done. More

by BILL@LEAHYFAMILYCARE.COM
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Aug 29, 2025

Lima Auto Mall responded

Thank you for your great review! It's fantastic to know about your excellent service experience at Lima Auto Mall, and we appreciate you mentioning Keith. We're glad to hear that he was able to assist you with picking up your car and getting the service done efficiently. We look forward to seeing you again for your next service! Sincerely, The Lima Auto Mall Team

July 17, 2025

Dealership Rating
Employee Rating

Friendly staff, good reliable service. Easy to schedule and honest technicians, nice to use coupon and GM points. More

by KLONG831
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 29, 2025

Lima Auto Mall responded

Thank you for your great feedback! We at Lima Auto Mall appreciate your kind words about our friendly staff and reliable service. It’s fantastic to hear that you found scheduling easy and valued our honest technicians. We hope to see you again soon, and don’t hesitate to share your experience with others! Sincerely, The Lima Auto Mall Team

June 07, 2025

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Employee Rating

Great service, was actually a day early and the service team was able to work me in with no complaints. More

by MNMHAHN
Service Price Transparency
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Recommend Dealer
Yes

June 04, 2025

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Employee Rating

Reliant speedy and professional service. Qualty products always used.convemient shuttle service makes things easier for the busy people More

by JOSEPH.DENUNNOJR
Service Price Transparency
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Recommend Dealer
Yes

May 29, 2025

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Employee Rating

Professional and courteous service. These guys are real pros and a pleasure to work with. Thanks guys you are the best! More

by johnrmalarchick
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Recommend Dealer
Yes

May 15, 2025

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Employee Rating

I love taking my car to this dealership. They are so friendly and my last appointment, they offered me a ride to my home, so I didnt have to wait in the lobby. More

by 15942RAEJEAN
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Workmanship
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Recommend Dealer
Yes

May 11, 2025

Dealership Rating
Employee Rating

Fantastic experience! Great car and easy transaction. Ryan is the best!!! Highly recommend this dealership! More

by jkeck3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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