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Keith Shockency
357 Reviews
357 Reviews
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357 Reviews of Keith Shockency
October 22, 2019
Bumper fix They did a remarkable job looks absolutely beautiful even cleaned the rest of car and the inside also the staff was very friendly called to keep me up They did a remarkable job looks absolutely beautiful even cleaned the rest of car and the inside also the staff was very friendly called to keep me updated More
by tammyprowant
Verified CustomerOther Employees Tagged: Luke Taylor
October 20, 2019
Oil change & Tire rotation. Recall fix for braking system. Very pleased from scheduling, service and meeting time required. Great job. Best time was important to me. I was in and out very quickly which I app Very pleased from scheduling, service and meeting time required. Great job. Best time was important to me. I was in and out very quickly which I appreciated. More
by Happy Grandpa
Other Employees Tagged: Jeff Taylor , Eric Maenle
October 18, 2019
My New Chevy Car I thought I did this .I am pleased with my purchase ,that I continued with confidence to use the Lima Auto Mall .Mike Tanguay did a super job help me I thought I did this .I am pleased with my purchase ,that I continued with confidence to use the Lima Auto Mall .Mike Tanguay did a super job help me feel as an older person I was a n important client,the young man in warranty department took time to continue to be helpful.of course keith and Eric make you know your new car will receive great care.thanks all. More
by JudyB
Other Employees Tagged: Mike Tanguay , Eric Maenle
October 16, 2019
Very nice experience with service department ! 👍 Needed a replacement part. Received message part was in and they got my car in in record time. Love it ! Thank you so much ! Will continue to come b Needed a replacement part. Received message part was in and they got my car in in record time. Love it ! Thank you so much ! Will continue to come back when needed. More
by REINMAN
Other Employees Tagged: Eric Maenle
October 16, 2019
Service Dept I receive exceptional service on my vehicles I take to Lima Auto Mall. The service personnel are very courteous and explanatory in any repairs recomm I receive exceptional service on my vehicles I take to Lima Auto Mall. The service personnel are very courteous and explanatory in any repairs recommended. More
by cwallace
October 12, 2019
It was super Super It just what the department is called SERVICE That is all I have to say ERic goes out of his way to be helpful in all he does Super It just what the department is called SERVICE That is all I have to say ERic goes out of his way to be helpful in all he does More
by RHENSLEY0
Other Employees Tagged: Eric Maenle
October 11, 2019
OnStar fix solution It took approximately a month to get the OnStar working on a new 2019 Equinox. To me it seems OnStar wasn't really concerned about helping the dealers It took approximately a month to get the OnStar working on a new 2019 Equinox. To me it seems OnStar wasn't really concerned about helping the dealership service department in resolving this issue. More
by ILLAKER64
Other Employees Tagged: Steve Morrison
October 05, 2019
very pleasant and courteous . Staff informative and helpful, lounge was comfortable. Service was prompt and thorough. All work was explained and recommendations for future servic Staff informative and helpful, lounge was comfortable. Service was prompt and thorough. All work was explained and recommendations for future service. A pleasant visit all around. More
by DWM260
Other Employees Tagged: Jeff Taylor , Eric Maenle
October 04, 2019
Great service Called on a Thursday afternoon, had a service appointment the following Monday. I was able to drop off my car and went to lunch, and it was done when Called on a Thursday afternoon, had a service appointment the following Monday. I was able to drop off my car and went to lunch, and it was done when I returned. I wish my dentist’s appointments were as quick and painless. More
by KAUGUSTUS
October 04, 2019
Quick Service I had picked up a nail in one of my tires. I called the Service Department and was able to get in immediately. The nail was removed and the tire was p I had picked up a nail in one of my tires. I called the Service Department and was able to get in immediately. The nail was removed and the tire was patched in just a short time. The price was right and they even washed my car for free. At the same time, they replaced the batteries in one of my key fobs. Always have had great service at Lima Auto Mall. I recommended them to a friend and she bought a truck. She told me she has bought many vehicles over the years from other dealerships in Lima and the surrounding area but had never been so satisfied as she was with Lima Auto Mall! More
by MARILYNC44
Other Employees Tagged: Jeff Taylor , Eric Maenle, Steve Morrison, Luke Taylor, Rodger McClain
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