Keith Shockency
Keith Shockency at Lima Auto Mall
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Keith Shockency

Service Manager

Lima Auto Mall

2200 North Cable Road
Lima, OH 45807

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4.9
311 Reviews
4.9

311 Reviews

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311 Reviews of Keith Shockency

October 08, 2024

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Employee Rating

An error on my part that they found almost instantly. Didn't charge me anything. I was shocked but very appreciative. Thank you. More

by younker.daniel
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Caleb Wellman

September 24, 2024

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Best, cleanest, friendlies dealer in Lima. Doing business for many years, and will continue to do business with them as long as I can drive! More

by Kathy1
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Taylor, Mike Tanguay, Charles McClung , Dan Cherkas

September 21, 2024

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Employee Rating

Excellent service, attention, fair price, and was very quick on the turnaround time as I dropped off my car without an appointment. More

by frdgen
Service Price Transparency
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Recommend Dealer
Yes

September 04, 2024

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Employee Rating

This was the best service I have had since I purchased my Cadillac. I will always bring it back to the Lima Auto Mall. Nice people greet me! More

by Kathy1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Taylor

August 20, 2024

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Employee Rating

Was very pleased with the quality of work, they installed a new transmission in our traverse. Service personnel were very informative with the time for installation it would take More

by rewallace
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Recommend Dealer
Yes

August 01, 2024

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Great service as always, body repair was excellent, body shop does excellent work and very courteous More

by KLONG831
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Recommend Dealer
Yes

July 18, 2024

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Great staff good service Thank you Kieth and team I will continue to do business at the lima auto mall More

by tc21252
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Recommend Dealer
Yes

July 02, 2024

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This dealership has been an amazing experience for buying a car. The salesman Dan Cherkas is the most professional, kind, and doesn’t pressure. He is the epitome of an amazing salesman. Josh Gaines is also a More

by Wolfiejj151590
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Swaney, Josh Gaines, Charles McClung , Dan Cherkas

June 27, 2024

Dealership Rating
Employee Rating

Courteous, Quick, and professional. Clean, comfortable, waiting area. Knowledgeable technicians, willing to answer questions. Clerk was also very professional. More

by KEITHANDSHEILA
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Recommend Dealer
Yes

June 27, 2024

Dealership Rating
Employee Rating

I got a Recall done to my 2024 chevrolet Trax and a oil change done, service seen that I had a open Recall so they got me right in for service More

by EBLAZER99
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Ryan in service help me

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