
Keith Osier
Service Department Manager
Cortese Ford Lincoln
2400-2500 West Henrietta Road
Rochester, NY 14623
Dealership Experience
23 yrs, 8 mos
Industry Experience
28 yrs, 8 mos
Languages Spoken
English
254 Reviews
Write a Review254 Reviews of Keith Osier
February 17, 2025
Excellent work thank you for everything you’ve done. I personally would say you’re at 3×100% thank you very much for all you did. I personally would say you’re at 3×100% thank you very much for all you did. More
Other Employees Tagged: Ed Smith, Scott Rhodes, Patrick Zimmerman, Jack Hawes, Al Rossester, Darren Van Orden
February 17, 2025
Was just a tire rotation. Had some reward points so was free and the service was completed on time. Had some reward points so was free and the service was completed on time. More
Other Employees Tagged: Jack Hawes
February 07, 2025
Great service love dealing with all the people at cortese they make car troubles easier they make car troubles easier More
Other Employees Tagged: Ed Smith, Scott Rhodes, Patrick Zimmerman, Jack Hawes, Al Rossester, Darren Van Orden
January 27, 2025
Have been customers for 30+ years and purchased many cars. Service department is excellent and now that I’m retired, am so pleased to have the option of having my car picked up and returned. Great organ cars. Service department is excellent and now that I’m retired, am so pleased to have the option of having my car picked up and returned. Great organization. More
Other Employees Tagged: Patrick Zimmerman, Jack Hawes, Darren Van Orden
January 08, 2025
I had such a wonderful experience here after my ford explorer broke down on the 390/490. I’m not local but they took care of me and fixed my car, treated me so well. Darren always was very communicative explorer broke down on the 390/490. I’m not local but they took care of me and fixed my car, treated me so well. Darren always was very communicative and let me know what was going on. Couldn’t have been happier with Cortes, I really appreciate the hard work on my car, I didn’t have to trade it in after they were done like I thought I would have to. They did a great job! Always got me in when I could make it there when needed! Thank you to Darren and everyone there! More
Other Employees Tagged: Ed Smith, Scott Rhodes, Patrick Zimmerman, Jack Hawes, Al Rossester, Darren Van Orden
December 31, 2024
Scheduling my appointment was very easy and my car was ready in a timely manner ready in a timely manner More
Other Employees Tagged: Al Rossester
November 22, 2024
Cortese has been my go to dealership for years. The people there are all very friendly and helpful and the service department has not failed us for any service work we need done. The people there are all very friendly and helpful and the service department has not failed us for any service work we need done. More
Other Employees Tagged: Scott Rhodes, Patrick Zimmerman, Darren Van Orden , Zach Sypolt - Service Advisor
November 20, 2024
Friendly, on time, reliable, good job, fast, good quality, customer oriented, pick and drop available quality, customer oriented, pick and drop available More
Other Employees Tagged: Ed Smith, Scott Rhodes, Patrick Zimmerman, Jack Hawes, Al Rossester, Darren Van Orden
October 25, 2024
I feel like part of the family for I have been buying car close to 30 years. I would say Thank You to Massimo my Ford salesman who helped me to take care of my old vehicle to get me into a 2025 Ford escape. close to 30 years. I would say Thank You to Massimo my Ford salesman who helped me to take care of my old vehicle to get me into a 2025 Ford escape. They are willing to work with you to satisfy everyone’s needs to make sure one is happy that they got the best deal. I would like to mention Darren Sneddon for his help in arranging financing. I would highly recommend Cortese Ford for not only to sell a vehicle to you but also to service your vehicle when it is time. I would only buy a Ford for I would never consider anything but a Ford for it is the people @ Cortese Ford that makes keep coming back. More
Other Employees Tagged: Darren Sneddon, Darren Van Orden, Michelle Reed , Massimo sales person
October 15, 2024
They were punctual, did the work fast and explained everything veru clear and very precisé. everything veru clear and very precisé. More
Other Employees Tagged: Ed Smith, Scott Rhodes, Patrick Zimmerman, Jack Hawes, Al Rossester, Darren Van Orden