Keith Osier
Service Department Manager
Cortese Ford Lincoln
2400-2500 West Henrietta Road
Rochester, NY 14623
Dealership Experience
23 yrs, 6 mos
Industry Experience
28 yrs, 6 mos
Languages Spoken
English
249 Reviews
Write a Review249 Reviews of Keith Osier
November 22, 2024
Cortese has been my go to dealership for years. The people there are all very friendly and helpful and the service department has not failed us for any service work we need done. The people there are all very friendly and helpful and the service department has not failed us for any service work we need done. More
Other Employees Tagged: Scott Rhodes, Patrick Zimmerman, Darren Van Orden , Zach Sypolt - Service Advisor
November 20, 2024
Friendly, on time, reliable, good job, fast, good quality, customer oriented, pick and drop available quality, customer oriented, pick and drop available More
Other Employees Tagged: Ed Smith, Scott Rhodes, Patrick Zimmerman, Jack Hawes, Al Rossester, Darren Van Orden
October 25, 2024
I feel like part of the family for I have been buying car close to 30 years. I would say Thank You to Massimo my Ford salesman who helped me to take care of my old vehicle to get me into a 2025 Ford escape. close to 30 years. I would say Thank You to Massimo my Ford salesman who helped me to take care of my old vehicle to get me into a 2025 Ford escape. They are willing to work with you to satisfy everyone’s needs to make sure one is happy that they got the best deal. I would like to mention Darren Sneddon for his help in arranging financing. I would highly recommend Cortese Ford for not only to sell a vehicle to you but also to service your vehicle when it is time. I would only buy a Ford for I would never consider anything but a Ford for it is the people @ Cortese Ford that makes keep coming back. More
Other Employees Tagged: Darren Sneddon, Darren Van Orden, Michelle Reed , Massimo sales person
October 15, 2024
They were punctual, did the work fast and explained everything veru clear and very precisé. everything veru clear and very precisé. More
Other Employees Tagged: Ed Smith, Scott Rhodes, Patrick Zimmerman, Jack Hawes, Al Rossester, Darren Van Orden
October 05, 2024
Cortese Service Department continues to be our go-to service shop if we have any issues. This time it was a leaky exhaust system on my truck. My new service tech, Zach Sypolt, did a great job as did the service shop if we have any issues. This time it was a leaky exhaust system on my truck. My new service tech, Zach Sypolt, did a great job as did the mechanics that worked on my truck. My only complaint is it took almost 5 weeks to get the parts needed but I was still able to use my truck so that didn't cause any problems. Thanks again Cortese for a good job well done. More
Other Employees Tagged: Scott Rhodes, Patrick Zimmerman, Darren Van Orden , Zach Sypolt
October 01, 2024
Number 1 Ford franchise since 1951 when my Dad was manager and 1971 when I was Manager. Been the same as Koerner and now Cortese. Keep up the good work! Makes me proud! manager and 1971 when I was Manager. Been the same as Koerner and now Cortese. Keep up the good work! Makes me proud! More
Other Employees Tagged: Patrick Zimmerman, Jack Hawes, Darren Van Orden , Paul Ford mechanic
September 28, 2024
Great service great communication great price great location easy drop off policy overall great service location easy drop off policy overall great service More
Other Employees Tagged: John Cortese, Ed Smith, Scott Rhodes, Patrick Zimmerman, Joe Cavallario, Jack Hawes, Samantha Cortese, Al Rossester, Darren Van Orden
August 25, 2024
As always you have an outstanding maintenance department. They are great. Keith is doing a superb job with that group. Even though I have not purchased a vehicle there in a while they treat wonderful. As They are great. Keith is doing a superb job with that group. Even though I have not purchased a vehicle there in a while they treat wonderful. As I look around they do the same with all who come through the door. I plan to purchase another vehicle in the near future. Cortese will be the place I'll be looking. More
Other Employees Tagged: Jack Hawes, Darren Van Orden
August 19, 2024
Cortese Ford has a great service department. I have relied on their service for many years. Everything is always fixed right the first time. And your car is returned in good condition, with no d I have relied on their service for many years. Everything is always fixed right the first time. And your car is returned in good condition, with no dirt or scuff marks on the interior. More
Other Employees Tagged: Patrick Zimmerman, Al Rossester, Darren Van Orden
August 19, 2024
Love Cortese Ford! They fixed the rear camera recall and trunk lid release recall on my Mustang and both work great now. They fixed the rear camera recall and trunk lid release recall on my Mustang and both work great now. More
Other Employees Tagged: Patrick Zimmerman, Al Rossester, Darren Van Orden