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Keith Knowlson
Keith Knowlson at Spitzer Acura

Keith Knowlson

Assistant Service Manager

Spitzer Acura

3617 Washington Rd
McMurray, PA 15317

4.9
142 Reviews
4.9

142 Reviews

Write a Review

142 Reviews of Keith Knowlson

February 12, 2025

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Employee Rating

Great job, very friendly and accommodating. Happy with the service and professionalism shown by the staff. More

by spasquinelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 12, 2025

Spitzer Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

February 12, 2025

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Employee Rating

Service was prompt and professional Waiting area was comfortable and the staff asked if they could do anything to make my wait agreeable More

by MANDKPROP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

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Feb 12, 2025

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 09, 2025

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Employee Rating

The service dept is always great to work with. Keith was great and very helpful More

by BARKER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

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Feb 09, 2025

Spitzer Acura responded

Thanks for sharing your thoughts about your experience with Keith here at Spitzer Acura. We appreciate your business and hope to see you again soon!

February 02, 2025

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Employee Rating

Acura service team took good care of me by fitting me in for car inspection. More

by CJFRAN42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

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Feb 03, 2025

Spitzer Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 26, 2025

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Employee Rating

Service department always get me a loaner. Very kind and always a phone call away. Layne, Albert, and Keith are super nice. I’ve been using this Dealer since 2007 and always satisfied! More

by TLe1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, Scott Guy, Ryan Capozoli, Lynn Osborn, Adam Solomon

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Jan 27, 2025

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Layne, Albert, and Keith met your service expectations. Thank you again for choosing Spitzer Acura. We look forward to having you as one of our valued customers for many more years to come!

January 18, 2025

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Employee Rating

The over all experience was very good, and Layne Ciminel treated me well from start to finish. I didn't care for the TV loop that was playing but the bowl of treats and bottled water made up for the lack o More

by martd4u
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

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Jan 19, 2025

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Layne met your expectations. Thank you again for choosing Spitzer Acura. We look forward to having you as one of our valued customers for many more years to come!

January 18, 2025

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Employee Rating

The entire experience was good with the exception of the TV loop that was playing while I was waiting. This was more than made up for by the treats and beverages available while I waited. More

by martd4u
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

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Jan 19, 2025

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 15, 2025

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Employee Rating

my appointment was at 10 am on monday; was taken care of promptly for my oil change More

by mlmaffio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

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Jan 15, 2025

Spitzer Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 05, 2025

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Employee Rating

Very efficient scheduling and arrival process. Very clean shop. Professional in every aspect of service. More

by equines-lineman.0p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

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Jan 06, 2025

Spitzer Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 05, 2025

Dealership Rating
Employee Rating

Always great service at Spitzer Acura! Repairs are well explained and the car always returned to me in excellent shape. More

by berdely2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

Report | Print
Jan 06, 2025

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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