Keith Davis
Keith Davis at Acura of Berlin

Keith Davis | Page 3

Service Advisor

Acura of Berlin

224 Berlin Turnpike
Berlin, CT 06037

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4.8
365 Reviews
4.8

365 Reviews

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365 Reviews of Keith Davis

December 05, 2025

Dealership Rating
Employee Rating

Excellent service, taking well car for customers needs. Staffs are very nice and friendly, would answer all questions you have. Service department is very clean and well maintained. More

by denchuong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Roath, Rachel Cutler

Dec 05, 2025

Acura of Berlin responded

Thanks for sharing your thoughts about your experience with Acura of Berlin. We appreciate your business and hope to see you again soon! Eric Diaz General Manager 860-829-3787

December 04, 2025

Dealership Rating
Employee Rating

Easy to make convenient appointment for recall work. Completed the repair in less time than what they said it would take More

by jprovost2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Roath, Rachel Cutler

Dec 05, 2025

Acura of Berlin responded

Thank you for choosing Acura of Berlin. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Eric Diaz General Manager 860-829-3787

December 03, 2025

Dealership Rating
Employee Rating

I came in looking for a very specific vehicle, and the sales team/Kevin really came through. They were helpful, patience, and made sure I got exactly what I was looking for. It was a great experience. More

by BENNYFR78
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brandon Hines, Kevin Garcia , Tom Suchojad

Dec 04, 2025

Acura of Berlin responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

November 24, 2025

Dealership Rating
Employee Rating

Great service On time as promised, good communication, great service with loaner car Easy schedule the drop off and pickup More

by Zbigniewkuziora
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis

Nov 25, 2025

Acura of Berlin responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura of Berlin. Eric Diaz General Manager 860-829-3787

October 30, 2025

Dealership Rating
Employee Rating

I submit this review to convey my great satisfaction with the level of service I consistently receive from the Acura of Berlin(AOB) subsidiary. Service Specialist Rob and Service Associate Ellen efficiently More

by M. Gray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service Specialist Rob & Service Associate Ellen

Oct 30, 2025

Acura of Berlin responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura of Berlin. We look forward to having you as one of our valued customers for many more years to come! Eric Diaz General Manager 860-829-3787

October 28, 2025

Dealership Rating
Employee Rating

No waiting. Work was done quickly and properly. Car was also cleaned. Overview video was good to see that there were no upcoming issues. More

by Stanley
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis

Oct 29, 2025

Acura of Berlin responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura of Berlin, we look forward to having you as a valued customer for many years to come! Rachel Cutler Service Manager

October 27, 2025

Dealership Rating
Employee Rating

Goid service, the hours of service are not good. Offering either late service on weekdays or Saturday service would help a lot more convenient. More

by Lumper321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2025

Acura of Berlin responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Eric Diaz General Manager 860-829-3787

October 24, 2025

Dealership Rating
Employee Rating

Keith Davis is very accommodating and great to work with. He is competent and friendly. More

by CPASK13
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 26, 2025

Acura of Berlin responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura of Berlin. Eric Diaz General Manager 860-829-3787

October 23, 2025

Dealership Rating
Employee Rating

Keith was honest, detailed and he took the time to explain everything to my husband and I. First time I dealt with Keith and he was awesome! More

by ZDROJESKI
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis

Oct 23, 2025

Acura of Berlin responded

Thank you for choosing Acura of Berlin. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Eric Diaz General Manager 860-829-3787

October 15, 2025

Dealership Rating
Employee Rating

Excellent service! ! Would recommend to anyone. Always very polite and informative on any service my car is due for More

by melissa.sullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anaia Oquendo

Oct 15, 2025

Acura of Berlin responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Eric Diaz General Manager 860-829-3787

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