Keith Davis
Keith Davis at Acura of Berlin

Keith Davis

Service Advisor

Acura of Berlin

224 Berlin Turnpike
Berlin, CT 06037

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4.8
311 Reviews
4.8

311 Reviews

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311 Reviews of Keith Davis

June 04, 2025

Dealership Rating
Employee Rating

Every one was very nice and helpful when making appointment. Day of appointment Keith was great and service was excellent. Would go back for future repairs if needed. Thanks Ray Hartman More

by RJHart32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2025

Acura of Berlin responded

Thanks for sharing about your experience with Acura of Berlin. We appreciate your business and hope to see you again soon! Eric Diaz General Manager 860-829-3787

June 03, 2025

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Employee Rating

Our son loves his Acura TLX he would buy another one when the time is right More

by Ronald.michaud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2025

Acura of Berlin responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Eric Diaz General Manager 860-829-3787

May 30, 2025

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Employee Rating

The service was very good. The service team was very courteous and informative. I especially loved the fact that my car was nice and clean when I picked it up. More

by cswatrvh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Roush

May 31, 2025

Acura of Berlin responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Eric Diaz General Manager 860-829-3787

May 20, 2025

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Employee Rating

Service Specialist Keith Davis and Service Associate Ellen efficiently handled the service appointment for my 2006 MDX that would eventually require the replacement of the catalytic converter. They wer More

by M. Gray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ellen

May 20, 2025

Acura of Berlin responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura of Berlin. Eric Diaz General Manager 860-829-3787

May 13, 2025

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Employee Rating

Very nice and helpful Was able to finish the work quickly and called me right away since I needed my car the weekend More

by habitat-serif-23
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
May 13, 2025

Acura of Berlin responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura of Berlin. Eric Diaz General Manager 860-829-3787

May 08, 2025

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Employee Rating

May 6 2025 I purchased 2025 Acura MDX A Spec. Raj my salesman was very good with handling my purchase. Tom in finance took his time and answered any and all of my questions. Lucius responded to s More

by Michael
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 08, 2025

Acura of Berlin responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Eric Diaz General Manager 860-829-3787

May 08, 2025

Dealership Rating
Employee Rating

Had my MDX for almost a month and never received an update on what was happening with it. Plus when I picked it up my MDX was filthy! More

by Cortelou24
Service Time
Service Communication
Recommend Dealer
No
May 09, 2025

Acura of Berlin responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. Eric Diaz General Manager 860-829-3787

April 14, 2025

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Employee Rating

They took good care of me and my car. Did a recall and provided me with a loaner to make it convenient. More

by C21GROVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Roath, Brian Roush

Apr 14, 2025

Acura of Berlin responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Eric Diaz General Manager 860-829-3787

April 08, 2025

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Employee Rating

I have been working with Acura of Berlin for over 20 years. They have always treated me well and I've always been happy with both the sales side and the service side of the business. I recommend them hi More

by DWRENN
Recommend Dealer
Yes
Apr 08, 2025

Acura of Berlin responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

March 28, 2025

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Employee Rating

Knowledgeable, professional, and customer service oriented! Highly recommend a great team of professionals! Amazing work! More

by LYKENDRICK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 28, 2025

Acura of Berlin responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

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