Keith Davis

Very nice and helpful Was able to finish the work quickly and called me right away since I needed my car the weekend quickly and called me right away since I needed my car the weekend More

by habitat-serif-23 Verified Customer Verified Customer

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May 6 2025 I purchased 2025 Acura MDX A Spec. Raj my salesman was very good with handling my purchase. Tom in finance took his time and answered any and all of my questions. Lucius responded to s Raj my salesman was very good with handling my purchase. Tom in finance took his time and answered any and all of my questions. Lucius responded to some questions I had after I took delivery. And was very gracious and timely with replying and take care of me. Brandon also followed up with me congratulating me and making sure I had a good experience and checking in to see if I needed anything. Keith in the service department is also great team member. Family has owned Acura for over 20 years and he has always taken care of us. More

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Had my MDX for almost a month and never received an update on what was happening with it. Plus when I picked it up my MDX was filthy! update on what was happening with it. Plus when I picked it up my MDX was filthy! More

by Cortelou24 Verified Customer Verified Customer

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They took good care of me and my car. Did a recall and provided me with a loaner to make it convenient. Did a recall and provided me with a loaner to make it convenient. More

by C21GROVER Verified Customer Verified Customer

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I have been working with Acura of Berlin for over 20 years. They have always treated me well and I've always been happy with both the sales side and the service side of the business. I recommend them hi years. They have always treated me well and I've always been happy with both the sales side and the service side of the business. I recommend them highly. More

by DWRENN Verified Customer Verified Customer

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Knowledgeable, professional, and customer service oriented! Highly recommend a great team of professionals! Amazing work! oriented! Highly recommend a great team of professionals! Amazing work! More

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Great place! Been going there since I purchased my car in 20217. The people are awesome...Keith Davis is my favorite! Been going there since I purchased my car in 20217. The people are awesome...Keith Davis is my favorite! More

by Afripride Verified Customer Verified Customer

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I usually am able to get a service appointment relatively quickly. Keith and the others seem very nice,courteous and knowledgeable quickly. Keith and the others seem very nice,courteous and knowledgeable More

by marrowadh Verified Customer Verified Customer

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The mechanic and technicians Keith and Eli need to go back to school. Very Unprofessional, they told me I needed and engine harness and didn’t even install it right and charged me $500. my car sat for 2 back to school. Very Unprofessional, they told me I needed and engine harness and didn’t even install it right and charged me $500. my car sat for 2 months at the dealership had to get it towed out of there. Relays and wires were disconnected i. My car that i dissconected before i brought it there. Its like they half assed my job and didn’t care to work on it. My car was the only car i. The whole lot that had snow and was tucked in the corner of the dealship. Im very upset 0 stars. More

by AngelMarte Verified Customer Verified Customer

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One of the worst experiences I’ve ever had as a customer. I’ve never been lied to so much, pushed to the side and treated as if my business for 15 years having an Acura was meaningless. Rachel, the service m I’ve never been lied to so much, pushed to the side and treated as if my business for 15 years having an Acura was meaningless. Rachel, the service manager is by far one of the coldest and most careless people that I’ve ever encountered. If she could lie to me as much as she did it’s no wonder the people under her do the same. im disheartened at the lack of care and the money I was made to spend waiting on answers with them having my car for almost 2 months and making a decision to not give me a loaner vehicle after being told one would be available a week after they took my car in and then being told I couldn’t get a loaner when the day came for it to be available. The service I’ve gotten has definitely at this point put me in a position to never want to buy another automobile from Acura again or deal with them or Honda Corporate who participated in the lack of care for me as a customer in addition to the time frame it took for them to even give an answer to me on my request and complaint. I’ve loved Honda and Acura since 2010 and this experience has altered my complete feelings on this company. I could go on for days, but I will be posting more on social media as well as to the BBB, Yelp and various other social media platforms…. More

by Derante23 Verified Customer Verified Customer

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