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Keith Conroy

Overview Reviews (200) Inventory (259)

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Keith Conroy

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Keith Conroy

Service Advisor

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

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4.8

200 Reviews

Overview Reviews (200) Inventory (259)

4.8

200 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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200 Reviews of Keith Conroy

January 22, 2025

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Employee Rating

Kieth did a great job of making the service process comfortable. He kept me informed thought the whole process . comfortable. He kept me informed thought the whole process . More

by SETTER47

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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January 19, 2025

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Great service and very friendly staff. They go above and beyond. Would definitely recommend Lester Glenn. They go above and beyond. Would definitely recommend Lester Glenn. More

by FOURTODDS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kerry Monica, Jr., Kathy Ottmer, Nicole Damiano, Ekaterina Espinosa, Bert Gomez, Eric Senatore

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Jan 20, 2025 -

Lester Glenn Subaru responded

Hi Fourtodds, Thanks for sharing your kind words! We’re thrilled to hear that you had a great experience with us and that our team went above and beyond for you. We truly appreciate your recommendation and look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

January 16, 2025

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Employee Rating

Sales and service are excellent pricing very competitive and reasonable and affordable and friendly well worth the visit highly recommended and reasonable and affordable and friendly well worth the visit highly recommended More

by FRANKAGUGLIARO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lindsey Mulrain, Melissa Arnold, Kerry Monica, Jr., Kathy Ottmer, Nicole Damiano, Ekaterina Espinosa, Bert Gomez, Eric Senatore

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Jan 17, 2025 -

Lester Glenn Subaru responded

Hi Frank, Thanks for sharing your fantastic feedback with us! We're so happy to hear that both our sales and service teams exceeded your expectations! Offering competitive pricing, along with friendly and affordable service, is always our goal, and it’s great to know we hit the mark. We truly appreciate your recommendation! We look forward to assisting you again in the future! Happy Driving, The Lester Glenn Subaru Team

January 16, 2025

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Employee Rating

Service was great! I had a slow leak on my front tire which service found to be a nail. They even sent me pics of the repair! Kevin was wonderful to work with and I I had a slow leak on my front tire which service found to be a nail. They even sent me pics of the repair! Kevin was wonderful to work with and I appreciated the update by email which also included video of the work being done. Thank you for a great service experience. More

by lisadenning

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kathy Ottmer

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Jan 17, 2025 -

Lester Glenn Subaru responded

Hey lisadenning, Thanks for sharing your awesome experience with us! We're so glad to hear that Kevin took great care of you and that you appreciated the updates, including the pictures and video! It's always our goal to keep you in the loop and make sure your service experience is top-notch. We're happy we could help get that tire fixed up! Looking forward to seeing you again for your next visit! Happy Driving, The Lester Glenn Subaru Team

January 16, 2025

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Employee Rating

Keith was great. He helped me find a quiet place to work while my car was in the shop. He kept me posted on what was needed & how long it would take. When it needed He helped me find a quiet place to work while my car was in the shop. He kept me posted on what was needed & how long it would take. When it needed new tires, which would take more time than I expected, he arranged for me to have ride home & back again. More

by NSC

Verified Customer

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Workmanship

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Recommend Dealer

Yes

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Jan 17, 2025 -

Lester Glenn Subaru responded

Hi NSC, Thanks for sharing your positive experience with us! We're so glad Keith was able to make your visit more comfortable by finding you a quiet place to work and keeping you updated throughout the process! It's great to hear that he went the extra mile to arrange a ride for you when the tire replacement took longer than expected. We truly appreciate your trust in us! Looking forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

January 14, 2025

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Employee Rating

Keith Conroy was very helpful and explained the services in detail, the followed up with me throughout the process. He is both professional and personable. in detail, the followed up with me throughout the process. He is both professional and personable. More

by gk4181

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 15, 2025 -

Lester Glenn Subaru responded

Hi gk4181, Thanks for sharing your experience! We’re glad to hear that Keith provided such helpful and thorough service. We’re proud to have him on our team, and it’s great to know he was able to guide you through the process with professionalism and care! We look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

January 12, 2025

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Employee Rating

Friendly, efficient and comprehensive. I arrived early and they took me right away. Wasn’t waiting very long before my service was completed. Highly recommend! I arrived early and they took me right away. Wasn’t waiting very long before my service was completed. Highly recommend! More

by PIPERANGUS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kathy Ottmer, Nicole Damiano

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Jan 13, 2025 -

Lester Glenn Subaru responded

Hi PIPERANGUS, Thanks for sharing your experience! We're so glad to hear that our team provided friendly, efficient, and comprehensive service! It’s great that we were able to take care of you quickly, especially when you arrived early. We really appreciate your recommendation and look forward to serving you again! Happy Driving, The Lester Glenn Subaru Team

January 10, 2025

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Employee Rating

Excellent customer service. It can be used as a training model for all companies. At no time could I have expected more professional, gracious and pleasant service - from my f It can be used as a training model for all companies. At no time could I have expected more professional, gracious and pleasant service - from my first phone call for an appointment to the moment I drove my car out of the lot. More

by drama queen

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Eric Senatore

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Jan 13, 2025 -

Lester Glenn Subaru responded

Hi Drama Queen, Thanks for sharing such a wonderful review! We’re thrilled to hear that you had an exceptional experience with us! Our team strives to provide top-notch customer service, and it’s great to know that you felt well taken care of from start to finish! We look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

January 09, 2025

Dealership Rating

Employee Rating

Keith was amazing. From check-in through check-out, Keith kept me informed of everything along the way. Because additional service for my car was needed, Keith continue From check-in through check-out, Keith kept me informed of everything along the way. Because additional service for my car was needed, Keith continued to check on me in the waiting area to see if I needed anything. It is great to know that the Service Center Representatives at Lester Glenn Subaru, are concerned about their customers, as well as the customer's vehicles. More

by Rob W.

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 10, 2025 -

Lester Glenn Subaru responded

Hi Rob, Thanks for sharing your experience! We're thrilled to hear that Keith provided exceptional service, keeping you informed every step of the way and checking in to make sure you were comfortable! It's great to know that our team truly cares about both our customers and their vehicles! Happy Driving, The Lester Glenn Subaru Team

January 08, 2025

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Employee Rating

Checked in as soon as I arrived. Explained what services I needed. Gave me a loaner car. Explained what services I needed. Gave me a loaner car. More

by disneyluvr

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 09, 2025 -

Lester Glenn Subaru responded

Hi disneyluvr, Thanks for sharing your experience! We're glad to hear our team made the process smooth and provided you with a loaner car for convenience. We’re here whenever you need us! Happy Driving, The Lester Glenn Subaru Team

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