Keith Bobrick In Sales

This dealer gets a 1 out of 10. Left my Cadillac Liriq for service for 9 days while I was on a business trip in Europe. When I returned back from the airport the car was not touch, Left my Cadillac Liriq for service for 9 days while I was on a business trip in Europe. When I returned back from the airport the car was not touch, was not moved. They said they "got busy with other customers and didnt have any technicians who were trained on electric cars. On another occasion I showed up for an scheduled appointment and they said they didnt have technician to service so I needed to come back. The dealership is way out of my way so I tried North Bay Cadillac in Manhasset and they told me it would be 2-3 months to get an appointment. Basically they were saying that since I didnt buy the car there they were not interested in helping me. I escalated the issue to GM Executive Team with no help - here is the contact person who tries to help: Kelly | Cadillac Executive Resolutions | 1-800-333-4223 cadillacexecutiveresolution@gm.com Then the other day the sales person called me since my 24 month lease is coming due end of next month asking me to come in to look at a new car... xxxxx of steel! I would never buy another car from Paul Conte - only interested in selling cars and can care less about customer service! Im running back to my BMW dealer as fast as possible. STAY AWAY!!!! More

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Great dealership been coming here for over 18 years. . Everyone is very courteous. The sales staff very knowledgeable . Everyone is very courteous. The sales staff very knowledgeable More

by Vmacchio1968 Verified Customer Verified Customer

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Great Customer service, easy to deal with Keith, very friendly and great attitude. Thank you again friendly and great attitude. Thank you again More

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Straight forward dealer who presented the best lease deal to meet our needs. The process was quick and detailed. And the vehicles sell themselves. Highly recommend this Caddy dealership!! to meet our needs. The process was quick and detailed. And the vehicles sell themselves. Highly recommend this Caddy dealership!! More

by DCONDO12 Verified Customer Verified Customer

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Straight forward and to the point. Keith was helpful and they'll do their best to get you in a vehicle of your choice Keith was helpful and they'll do their best to get you in a vehicle of your choice More

by spiritedtitle Verified Customer Verified Customer

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Keith went above and beyond for ua as we purchased from out of state. We would recommend he and Conte Cadillac to anyone and everyone! out of state. We would recommend he and Conte Cadillac to anyone and everyone! More

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Absolutely great customer service! Keith and Omar did great job through sales and financing! Easy to deal! Keith and Omar did great job through sales and financing! Easy to deal! More

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It was a pleasure doing business with Keith Bobrick. He was very knowledgeable and courteous, easy going, explained evrything to my satisfaction. He was very knowledgeable and courteous, easy going, explained evrything to my satisfaction. More

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Very straight forward. Very helpful. Offer that was given was spot on and the overall experience was welcoming and efficient. I would recommend coming here for your next Ca Very helpful. Offer that was given was spot on and the overall experience was welcoming and efficient. I would recommend coming here for your next Cadillac.. More

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This my third lease, and as it has been previously, Keith made my experience as easy as possible with exceptional service! made my experience as easy as possible with exceptional service! More

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