Keaton Chase | Page 3

Great experience start to finish! Thank you so much for helping me find my new vehicle!! Thank you so much for helping me find my new vehicle!! More

by TDOOLY2009 Verified Customer Verified Customer

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We've bought 2 vehicles from this dealer and are very happy with both sales people . happy with both sales people . More

by walletswalleye Verified Customer Verified Customer

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I didn’t know what to expect when I first walked through the door, but I was met with kindness and professionalism. When the deal was said and done, I walked out a happy customer. the door, but I was met with kindness and professionalism. When the deal was said and done, I walked out a happy customer. More

by jayson_curry Verified Customer Verified Customer

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The car was very clean when I got it, it was also very easy to work with the salesmen and I was quite satisfied with my purchase easy to work with the salesmen and I was quite satisfied with my purchase More

by Vincentrea2 Verified Customer Verified Customer

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The quality of service and autos has always been excellent. Both very trustworthy and reliable. excellent. Both very trustworthy and reliable. More

by Kmweed Verified Customer Verified Customer

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The employees were very knowledgeable and helpful, which made the transaction easy. I would recommend this dealership. made the transaction easy. I would recommend this dealership. More

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Excellent customer service as always! The entire sales and service team are amazing! Repeat customer for life. The entire sales and service team are amazing! Repeat customer for life. More

by PDEDIONISIO Verified Customer Verified Customer

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My son and I have been looking for a used car for a long time. One trip to Ferrando's and we walked away that day with our perfect used car. time. One trip to Ferrando's and we walked away that day with our perfect used car. More

by jannuzzijoe Verified Customer Verified Customer

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Great dealership. 1st time using them and will definitely consider them on our next purchase. Even stayed over to get truck ready to go that day. 1st time using them and will definitely consider them on our next purchase. Even stayed over to get truck ready to go that day. More

by Brownracing67 Verified Customer Verified Customer

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I bought a beautiful car from them, and when I took it for a test drive, the alignment was out. It pulled clear to the right. They said they would take care of it for me. When I took it to the Ford dealer for a test drive, the alignment was out. It pulled clear to the right. They said they would take care of it for me. When I took it to the Ford dealership that was close to me Instead of back to them an hour away, they said that the toe links were loose and needed fixed so that the alignment would not go out again. When I called them to ask them about getting this part fixed also, they said no they would not pay for that because I was buying a used car, and it passed their inspection already. Although they did agree that they would take care of the alignment part. So sad that they would not sell me a car in good working order to begin with. I will never go back to them again! Buyers beware if there is something wrong with your car, make sure that it is fixed before you drive away because they will not cover all of it. Sorry, we are not all mechanics and know everything that’s wrong with a vehicle without having a mechanic look at it even though they said that their mechanic looked at it! Obviously, their mechanic doesn’t know anything! I would never have Bob Fernando Ford in Girard work on any vehicle of mine if their mechanic can’t pick up on a problem like this! More

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