Kaylyn Brakefield
Kaylyn Brakefield at Southern Mazda Newport News
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Kaylyn Brakefield

Finance & BDC

Southern Mazda Newport News

12602 Jefferson Ave
Newport News, VA 23602

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4.9
16 Reviews
4.9

16 Reviews

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16 Reviews of Kaylyn Brakefield

February 11, 2025

Dealership Rating
Employee Rating

Service advisor Cleon Skinner was amazing! Took good care of me and my mazda. I have the upmost confidence in Him and his team. I prefer to work/have service with no one else but Cleon Skinner More

by bernardp83
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Orlando Cruz, Carlos Santiago

January 19, 2025

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Excellent Service Department. I always get taken care of and have no issues. Thank you. More

by jlfaerge
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Cierra Roye

Jan 23, 2025

Southern Mazda Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 30, 2024

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I did ask them to put a bolt for something under the front of my car. The guy said they had the part but didn’t do it so it’s very frustrating because I asked for it to be done and they just didn’t do i More

by Sarah Packer
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Toney Richards, Anton Smith

December 15, 2024

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Very efficient and professional service. Answered all questions knowledgeably and made sure I got everything that I needed. Would recommend to anyone :) More

by chad.lacey
Service Price Transparency
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Recommend Dealer
Yes

December 04, 2024

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I had my new cx30 serviced on December 2. Checking in couldn't have been easier. The technician said it would be one hour and 15 minutes. It was almost exactly on time!. The video showi More

by michael mcdonald
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lauren Farless

September 17, 2024

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Very helpful and kind! They helped me get into a much better car and it was a delight to work with them! More

by alexander.forsgren
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Recommend Dealer
Yes

September 15, 2024

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Nicks Rivera and Kaelyn Brakefield made buying our CX-50 a pleasurable experience! Nick was knowledgeable and professional throughout the process. Kaelyn was also knowledgeable and professional and made the More

by mdsideshow
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Recommend Dealer
Yes

Other Employees Tagged: Nick Rivera was excellent

July 28, 2024

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Dealer and salesman were easy to deal with, when I expressed that I was willing to walk away if they played games. They got the sale, by taking me seriously. More

by aomjtm
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Aug 07, 2024

Southern Mazda Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 04, 2024

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Ayden was great. He got my car in earlier than scheduled so I could get on the road for work. More

by Shambachgreen
Service Price Transparency
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Recommend Dealer
Yes

May 23, 2024

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Wonderful dealership! Orlando and Lauren are the best! I would recommend Southern Mazda to anyone looking for a car. More

by renschbob49
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Orlando Cruz, Lauren Farless

May 24, 2024

Southern Mazda Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

1

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