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Kayliana Davis

Overview Reviews (76) Inventory (152)

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Kayliana Davis

Service Advisor

Gary Rome Kia

809 Enfield Street
Enfield, CT 06082

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4.5

76 Reviews

Overview Reviews (76) Inventory (152)

4.5

76 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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76 Reviews of Kayliana Davis

November 26, 2025

Dealership Rating

Employee Rating

Waiting room comfortable and clean Kayliana was personable and kept me abreast of everything. Took 2 hours for oil change and tire rotation and car wash. personable and kept me abreast of everything. Took 2 hours for oil change and tire rotation and car wash. More

by SANE50991

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kayliana Davis

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Nov 27, 2025 -

Gary Rome Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 20, 2025

Dealership Rating

Employee Rating

Kay was by far the best service representative I've dealt with in the last decade. Service was prompt and communication was efficient. What a wonderful experience. with in the last decade. Service was prompt and communication was efficient. What a wonderful experience. More

by PTCAMPISI

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kayliana Davis

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Nov 20, 2025 -

Gary Rome Kia responded

Thanks for sharing your thoughts about your experience with Gary Rome Kia. We appreciate your business and hope to see you again soon!

November 10, 2025

Dealership Rating

Employee Rating

Always efficient. Appointments on time and work estimates for time are accurate and comfortable waiting area Appointments on time and work estimates for time are accurate and comfortable waiting area More

by JAHYEESSS

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kayliana Davis

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Nov 10, 2025 -

Gary Rome Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gary Rome Kia. We look forward to having you as one of our valued customers for many more years to come!

November 07, 2025

Dealership Rating

Employee Rating

Price was higher than anticipated, and I'll probably go somewhere else for a tune up! The staff was nice. I needed a call back part, labor on for putting it in I guess costed because a tune up isn't high?? somewhere else for a tune up! The staff was nice. I needed a call back part, labor on for putting it in I guess costed because a tune up isn't high??? More

by Roxy

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 08, 2025 -

Gary Rome Kia responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience.

November 04, 2025

Dealership Rating

Employee Rating

Kayliana Davis and Ivy went over and above to help us solve the issues with our vehicle. Their professionalism was very admirable,they listened to all of our concerns and helped us in so many ways and so solve the issues with our vehicle. Their professionalism was very admirable,they listened to all of our concerns and helped us in so many ways and solved the problems in a very timely manner!! More

by DMRUELL1001

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kayliana Davis

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Nov 04, 2025 -

Gary Rome Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gary Rome Kia!

November 04, 2025

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Employee Rating

Professional, courteous, detail-oriented, friendly, explains everything thoroughly so that you understand - best dealership ever explains everything thoroughly so that you understand - best dealership ever More

by ORLANDO L

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 04, 2025 -

Gary Rome Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 29, 2025

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Employee Rating

Always on time and explain everything. Prompt appointments for service always. Friendly knowledge people work there Prompt appointments for service always. Friendly knowledge people work there More

by KATDOG814

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jovan McGowan

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Oct 29, 2025 -

Gary Rome Kia responded

Thank you for choosing Gary Rome Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 18, 2025

Dealership Rating

Employee Rating

Great service from the service team and the mangers there w for real so whoever see this give them a raise w for real so whoever see this give them a raise More

by ANGELR23782378

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ivy Velez, Trisden Toccaline, Jovan McGowan, Zachary Rodriguez

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Oct 18, 2025 -

Gary Rome Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 18, 2025

Dealership Rating

Employee Rating

Said we needed expensive repair but overlooked simple fixes and checking fluid levels. Will not likely bring a vehicle for service here again. fixes and checking fluid levels. Will not likely bring a vehicle for service here again. More

by K

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Oct 21, 2025 -

Gary Rome Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

October 11, 2025

Dealership Rating

Employee Rating

No complaints about service. Always very pleasant and friendly. My sales experience was not as pleasant. I feel the sales manager is very unprofessional. Always very pleasant and friendly. My sales experience was not as pleasant. I feel the sales manager is very unprofessional. More

by BETTUT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Oct 11, 2025 -

Gary Rome Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional sales experience. We never like seeing that our sales experience didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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