Kayliana Davis
Kayliana Davis at Gary Rome Kia

Kayliana Davis | Page 8

Service Advisor

Gary Rome Kia

809 Enfield Street
Enfield, CT 06082

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4.5
116 Reviews
4.5

116 Reviews

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116 Reviews of Kayliana Davis

August 15, 2025

Dealership Rating
Employee Rating

Good expericne over all. Good customer support. Clean facility. Will be coming again. More snacks and drinks ptions More

by Snadeem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 15, 2025

Gary Rome Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 15, 2025

Dealership Rating
Employee Rating

Service schedule was quick. Like the complimentary car wash however in 2 visits my car never got washed More

by NMOTTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jovan McGowan

Aug 15, 2025

Gary Rome Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

August 14, 2025

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Everyone was friendly, smart, efficient and welcoming. Will take the other car for emissions testing More

by NONE25
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Trisden Toccaline

Aug 14, 2025

Gary Rome Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gary Rome Kia.

August 14, 2025

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Employee Rating

I was told the car will have complimentary vacuum and wash. None of that was done after the service. The car was very dirty with grime on the wheel that was not there before. Also the driving door nub ca More

by Irina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 15, 2025

Gary Rome Kia responded

Irina, we're sorry to hear about your experience. This is not the gold level standard we provide to our customers. Thank you for informing us. We have provided your feedback to the team and we do deeply apologize.

August 12, 2025

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Employee Rating

I have a kia sportage with 30,000 miles on it. Also bought the extended warranty. I had an issue with the Air conditioner blowing hot air. Brought it to be serviced after waiting two weeks for a More

by Cantarachris
Recommend Dealer
No
Aug 15, 2025

Gary Rome Kia responded

Providing a positive experience is our top priority, Chris, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Aug 18, 2025

Gary Rome Kia responded

Providing a positive experience is our top priority, Chris, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Aug 18, 2025

Cantarachris responded

You had your chance. You blew it!!!

August 07, 2025

Dealership Rating
Employee Rating

Everything was very professional from dropping off my vehicle to getting a call that my vehicle was ready for pick up More

by MARK.KING3
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 07, 2025

Gary Rome Kia responded

Thank you, Mark, for choosing Gary Rome Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 05, 2025

Dealership Rating
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Had a very good experience there. Very professional. Would not hesitate to go there again. More

by HELEN.MARIEG
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Recommend Dealer
Yes
Aug 05, 2025

Gary Rome Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 02, 2025

Dealership Rating
Employee Rating

Was pleasantly surprised by the bumper to bumper warranty repairs. Didn't expect the trunk seal to be covered. yayyyyy. Hope the window track is surprising also. More

by MAMISCO
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 02, 2025

Gary Rome Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 01, 2025

Dealership Rating
Employee Rating

Fast friendly service , and explained the repair work to be done. Called us when the work was completed More

by JIM1210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jovan McGowan , Danny Sanchez

Aug 01, 2025

Gary Rome Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 31, 2025

Dealership Rating
Employee Rating

They are very customer oriented; providing shuttle pick-up, car washes, and a loaner car. More

by NAC.1951
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Jul 31, 2025

Gary Rome Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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