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Kayla Rockey
Kayla Rockey at Kenny Ross Ford South

Kayla Rockey

Service Advisor

Kenny Ross Ford South

3200 Library Rd
Castle Shannon, PA 15234

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5.0
5 Reviews
5.0

5 Reviews

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5 Reviews of Kayla Rockey

June 06, 2025

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Employee Rating

Incomplete work, asked for the works, only got the oil change and tire rotation. Wiper fluid and coolant is below minimum and was not topped off even though on the paper work it says it was done. Very dis More

by mladen5375
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Keegan Elliott

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Jun 10, 2025

Kenny Ross Ford South responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyrossfordsouth.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 31, 2025

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Great experience, Repairs explained in detail Kayla very knowledgeable , friendly and a pleasure to deal with. More

by RHREHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 10, 2025

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 29, 2025

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Employee Rating

Consistently excellent service…love the new video review/summary - very transparent and next level approach!! More

by MANNSEDM
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paula Mooney, Mark Slekar

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May 16, 2025

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Service dept and kayla are wonderful have been going there for 14 years wouldn't go anywhere else More

by THEFEISTYONE05
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 16, 2025

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Employee Rating

Great service team. Everyone I spoke with was very kind and frequently checked in with me about my vehicle. More

by duvuvei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Eberlein, JoAnne Kranik, Paula Mooney, Ali Duvuvei, Mark Slekar, Keegan Elliott

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