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Kayla Rockey
Kayla Rockey at Kenny Ross Ford South

Kayla Rockey | Page 8

Service Advisor

Kenny Ross Ford South

3200 Library Rd
Castle Shannon, PA 15234

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4.9
87 Reviews
4.9

87 Reviews

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87 Reviews of Kayla Rockey

September 13, 2025

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Employee Rating

The dealership took my car on time and communicated well with me. I was very satisfied with their service. More

by wpaljug
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Recommend Dealer
Yes
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Oct 02, 2025

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 13, 2025

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Issue was identified and resolved at time of appointment without need to schedule another visit More

by KM.MCGRADY
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Recommend Dealer
Yes
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Oct 02, 2025

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 06, 2025

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Kenny Ross Ford is a great car dealer to work with. Service department is first class. They always keep you updated on what’s going on with your car when getting service. Don’t hesitate to give Kenny R More

by bigwill39
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Yes
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Sep 10, 2025

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 29, 2025

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Don’t agree with adding 3% to a charge card, if I had been made aware prior to my appointment I would have brought my checkbook. More

by NAMJACK
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Recommend Dealer
Yes
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Sep 10, 2025

Kenny Ross Ford South responded

Thank you for taking the time to provide us with this feedback.

August 17, 2025

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My service is always awesome, quick & efficient! GM John Eberlein & his team are always professional. More

by KIMMIE960
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: John Eberlein, JoAnne Kranik, Anthony Naret, Paula Mooney , Michael Buch, Ali Duvuvei, Keegan Elliott, Myles Leach, Mark Slekar

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Aug 19, 2025

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 12, 2025

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Gavin and his team did an awesome job on my car was quick and my car looked fantastic. I would refer anyone to Kenny Ross Ford Rt 88 pgh, pa. Thank you! More

by SLKAGAN1
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Workmanship
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Recommend Dealer
Yes
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Aug 12, 2025

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 08, 2025

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Vehicle drop off was a huge help. Scheduling was easy and aptmts were available timely More

by ntburd
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paula Mooney

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Aug 12, 2025

Kenny Ross Ford South responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 31, 2025

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Always had good service there at Kenny Ross sometimes a little expensive but at least the car runs good we'll keep coming back More

by LJC947
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Workmanship
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Recommend Dealer
Yes
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Aug 06, 2025

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 30, 2025

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Had yearly (for 2025) Pennsylvania inspection and emission performed on my 2024 Ford F150 Supercrew Hybrid… More

by james.jamison3
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Recommend Dealer
Yes
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July 23, 2025

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Resolved issues quickly and all was covered under warranty! Kept me updated throughout the process. More

by tamifrankhouser
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Paula Mooney , Ali Duvuvei, Keegan Elliott, Myles Leach, Mark Slekar

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Jul 25, 2025

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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