Katie Vanostrand
Katie Vanostrand at Southern Dodge Chrysler Jeep Ram FIAT
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Katie Vanostrand

Express Lane Service Advisor

Southern Dodge Chrysler Jeep Ram FIAT

2747 N Military Hwy
Norfolk, VA 23518

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4.6
85 Reviews
4.6

85 Reviews

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85 Reviews of Katie Vanostrand

December 21, 2024

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Employee Rating

Lack of communication. The general manager refused to speak with me. Even when I brought my car in for service he never came to talk to me to see why I wanted to talk to More

by triarri
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Recommend Dealer
No

December 20, 2024

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Kind and courteous workers. The process was smooth and easy, I was in and out in a reasonable amount of time!!! More

by mikemacaluso808
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Recommend Dealer
Yes

December 19, 2024

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Recall and investigation into window leak was performed and direction forward was given. Young lady that helped me was awesome, very friendly and to the point. More

by daymon.hudson
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Recommend Dealer
Yes

Other Employees Tagged: Tina Dickenson

December 19, 2024

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Took care my needs and let me knows about possible problems that need attention wit B set appointment after Christmas More

by Likewise
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Recommend Dealer
Yes

Other Employees Tagged: Justin Carr, Ernest Chalkley

December 18, 2024

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very nice people and super friendly. took really good care of my car and wasn’t too long of a wait More

by jennadance7
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Recommend Dealer
Yes

December 11, 2024

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Awesome employee's and excellent customer service at all times keep up the good customer service More

by rodneybutts45
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Recommend Dealer
Yes

December 09, 2024

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They had a good selection of vehicles to choose from that were in my budget. The salesman went above and beyond to find was I was looking for and stayed in touch with the options More

by HOLLATB
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Recommend Dealer
Yes

December 09, 2024

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This dealership is always friendly, accommodating and informative with services. I highly recommend to everyone More

by agagas2
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Recommend Dealer
Yes

December 04, 2024

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Poor service. My inspection failed and they couldn’t fix the problem. The part was back ordered for 2 months and now I have to drive with an illegal rejection stic More

by asterling621
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Recommend Dealer
No

Other Employees Tagged: John Deuso

December 04, 2024

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Everyone at the dealership was courteous and prfession. They handled my service very well. I will be going back. More

by dhilerio
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Recommend Dealer
Yes
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