Katie Vanostrand
Katie Vanostrand at Southern Dodge Chrysler Jeep Ram FIAT
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Katie Vanostrand

Express Lane Service Advisor

Southern Dodge Chrysler Jeep Ram FIAT

2747 N Military Hwy
Norfolk, VA 23518

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4.5
170 Reviews
4.5

170 Reviews

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170 Reviews of Katie Vanostrand

April 20, 2025

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Employee Rating

Southern can take care of all of your service needs and get it right the first time every time More

by likeulikeit_2000
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Recommend Dealer
Yes

Other Employees Tagged: Sam Vanderslice

April 18, 2025

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Everyone in all the departments are always so friendly. Car got done a lot sooner than expected too. More

by DANJOR98
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Recommend Dealer
Yes

Other Employees Tagged: Sam Vanderslice

April 18, 2025

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They have no communication. I dropped my truck off early in the morning and didn't receive it until 3 days later. I had to reach out to check on it everyday, instead of them giv More

by Gregorybutts85
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Recommend Dealer
No

April 17, 2025

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Cant really belive I was told there is nothing wrong with my vehicle. To me saying there is keep it a few more days ....for then you all tell me I need an engine replaced .....that's 2 extremely different th More

by Racingbuddys
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Recommend Dealer
No

April 16, 2025

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Excellent experience and have stayed in contact since buying vehicles Salesman and finance officer worked hard to get the best deal More

by WARDTRUCKINGINC
Recommend Dealer
Yes

Other Employees Tagged: Katie Vanostrand

April 14, 2025

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It was a little rough this time compared to previous times Maybe next time will be a better experience More

by CBECKER
Recommend Dealer
Yes

Other Employees Tagged: Katie Vanostrand

April 11, 2025

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Clean nice establishment, friendly staff. Unfortunately overcharges for maintenance. Long wait times for service as well More

by MICHELLE.RENEE.MIRANDA
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Recommend Dealer
Yes

April 09, 2025

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DJ helped me out a lot and Joe was very good with fixing my tires and sensors More

by CAPTAINC4
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Recommend Dealer
Yes

April 07, 2025

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Great technicians, great advisors. Would recommend to family and friends for any future work to be done. More

by g.rosborough19
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Recommend Dealer
Yes

April 02, 2025

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Waited 6 hrs for inspection and oil change, because your app doesn’t work. Then failed for wipers! And wanted 90 dollars to replace them! More

by Timmule57
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Recommend Dealer
No
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