Katie Vanostrand
Katie Vanostrand at Southern Dodge Chrysler Jeep Ram FIAT

Katie Vanostrand

Express Lane Service Advisor

Southern Dodge Chrysler Jeep Ram FIAT

2747 N Military Hwy
Norfolk, VA 23518

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4.5
193 Reviews
4.5

193 Reviews

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193 Reviews of Katie Vanostrand

June 02, 2025

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The service department employees were very courteous and professional, The mechanic Mr Scott Westbrook was great. My vehicle service was done on time. More

by jshoel
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Recommend Dealer
Yes

Other Employees Tagged: Joe Medlin

May 26, 2025

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Southern's always able to get any service need done right the first time, Every time. More

by likeulikeit_2000
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Recommend Dealer
Yes

Other Employees Tagged: Sam Vanderslice

May 24, 2025

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They took care of all my needs and recalls that I was not aware I had. More

by rcaloyko
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Recommend Dealer
Yes

May 23, 2025

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She took care of my service issue and had the car back to me as quickly as she could More

by likeulikeit_2000
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Recommend Dealer
Yes

Other Employees Tagged: Sam Vanderslice

May 23, 2025

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This Dealership has completed 2 Recalls for me when the Dealership that I purchased my car kept giving me the run around. If I ever purchase another Chrysler, it will be from this Dealership. More

by sharonlee.hardy
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Recommend Dealer
Yes

May 23, 2025

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Walk-in service was exceptional. All representatives were respectful and professional. Service was completed on time and within quoted amount. Great experience! More

by groovey1969
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Recommend Dealer
Yes

May 22, 2025

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Katie did not call me when my vehicle was ready and she left work. I was told I was unable to get my vehicle until your next day and I had to work . After I basically refused to leave and was told there wa More

by Imsblake
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Recommend Dealer
No

Other Employees Tagged: Haley More

May 16, 2025

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Love them they were really nice didn't take long would go there again thank you More

by grayrobin408@gmail.com
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Recommend Dealer
Yes
May 16, 2025

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 15, 2025

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The service staff including the consultants and the mechanics are very helpful in intending to the needs of my vehicles that I bring in for service which is a great help to me and my family. More

by jshoel
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Recommend Dealer
Yes

Other Employees Tagged: John Deuso , Joe Medlin

May 16, 2025

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 13, 2025

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No complaints from me. The service was fine. It always nice to have a good service department where you purchase your vehicle. More

by RICHUSN
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Recommend Dealer
Yes
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