Katie Rice
Katie Rice at Executive Kia

Katie Rice

Service Advisor

Executive Kia

1164 North Colony Rd
Wallingford, CT 06492

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4.8
307 Reviews

Dealership Experience

9 yrs, 1 mo

Industry Experience

9 yrs, 1 mo

4.8

307 Reviews

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307 Reviews of Katie Rice

August 14, 2025

Dealership Rating
Employee Rating

Price on tires was excellent. I waited after making an appointment. They were on time and were quickly finished. A-1! More

by FIRSTNAME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Barschow

Aug 15, 2025

Executive Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Kia to be a positive one. Please don't hesitate to reach out if you need anything else. Carl Maratta Service Manager

August 13, 2025

Dealership Rating
Employee Rating

The service department was excellent. They had done the service in a very efficient time and manner. The service representative even took the time to look at my connection with my WiFi t More

by HONEYDE2
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Taylor Johnson

Aug 13, 2025

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

July 22, 2025

Dealership Rating
Employee Rating

Same as I just stated. Clean customer friendly. Television and wifi. Coffee station is always stocked. Water always available More

by FRANMANS
Service Price Transparency
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Recommend Dealer
Yes
Jul 22, 2025

Executive Kia responded

Thank you for choosing Executive Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Carl Maratta Service Manager

July 17, 2025

Dealership Rating
Employee Rating

Staff is kind and thoroughly explained necessary services and charges. Would have appreciated a prior notification (text) that my car was due for its 60k checkup as I've had my car serviced at EK before. Onl More

by lynnm.gamerdinger
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Harrison Stone

Jul 18, 2025

Executive Kia responded

Thank you, Lynn, for choosing our dealership! Please let us know if we can be of any more assistance! Carl Maratta Service Manager

July 11, 2025

Dealership Rating
Employee Rating

Both Taylor and KIA were very helpful with taking care of my family’s 22 Sorento. They kept me in the loop and helped me to make the best decisions when servicing the car. I’d definitely recommend people go More

by renaldi-dixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Johnson , Dave Kovacs and Cara

Jul 11, 2025

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

June 17, 2025

Dealership Rating
Employee Rating

Service was quick and very detailed. I loved the video that was sent of my vehicle. Absolutely love these guys! More

by S. Flemming
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 17, 2025

Executive Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Kia. We look forward to having you as one of our valued customers for many more years to come! Carl Maratta Service Manager

June 10, 2025

Dealership Rating
Employee Rating

Executive Kia service department is the best I have worked with. They are honest, friendly and very helpful. More

by Jwooding
Service Price Transparency
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Recommend Dealer
Yes
Jun 10, 2025

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

June 10, 2025

Dealership Rating
Employee Rating

This is my go to when it comes to taking care of my car. Staff are friendly, waiting area is spacious. They also give you updates via text and a rundown with what service they did that day More

by Dd
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Harrison Stone

Jun 10, 2025

Executive Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

June 09, 2025

Dealership Rating
Employee Rating

This is the best dealer in the state for service and purchasing. They always make you feel valued. More

by BFRIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2025

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

June 07, 2025

Dealership Rating
Employee Rating

Harrison is amazing. He followed up with me and responded even off hours when I had an issue with the car. Ordered the things needed to order and informed me right away w More

by Dd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Harrison Stone

Jun 07, 2025

Executive Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

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