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Katie Rice
Katie Rice at Executive Kia
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Katie Rice

Service Advisor

Executive Kia

1164 North Colony Rd
Wallingford, CT 06492

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4.8
290 Reviews

Dealership Experience

8 yrs, 8 mos

Industry Experience

8 yrs, 8 mos

4.8

290 Reviews

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290 Reviews of Katie Rice

March 28, 2025

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Employee Rating

The service was great. They were very professional and helpful. The service was also very fast. Got our vehicle back way ahead of schedule. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harrison Stone

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Mar 28, 2025

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

March 27, 2025

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Employee Rating

Executive Kia has where I have gone for all my service needs since I bought my Kia in 2019. Always excellent service, timely communication, and a focus on the customer. More

by JR.LOVELACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, Harrison Stone, Rachel Marshall, Jake Anthony

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Mar 27, 2025

Executive Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

March 26, 2025

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Employee Rating

Executive Kia of Wallingford is an inviting dealership to purchase and service your vehicles. Great service day ! More

by David_rchrdsn28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 27, 2025

Executive Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

March 24, 2025

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Employee Rating

Very nice customer service representative that shared information about my appointment and timing for the service. Katie was great! More

by Marcia P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 25, 2025

Executive Kia responded

Thank you for choosing Executive Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, Marcia, and we hope to see you again! Carl Maratta Service Manager

March 24, 2025

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Employee Rating

This dealership has been very helpful with all my needs. Excellent service ans extremely knowledgeable! Listened to all my needs and handled with care. More

by ILEIA86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath

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Mar 25, 2025

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

March 17, 2025

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Employee Rating

Always a pleasure to deal with. Zero complaints. Never pushy. Staff is amazing and thorough.. More

by SEMAWEBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, Harrison Stone, Rachel Marshall, Jake Anthony

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Mar 17, 2025

Executive Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

March 07, 2025

Dealership Rating
Employee Rating

I have received very good service for about 6 years. I am currently a satisfied customer. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, Harrison Stone

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Mar 07, 2025

Executive Kia responded

Thank you for choosing Executive Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Carl Maratta Service Manager

March 03, 2025

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Employee Rating

The people are very nice and make sure you are taken care of. They also know what they are doing when it comes to taking care of if the car. More

by AVALFIERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath

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Mar 03, 2025

Executive Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

March 03, 2025

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Employee Rating

Awesome staff and really good service! !! Would recommend Kia in Wallingford to everyone who needs a car !! More

by EMILYGONZALEZLUV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, Harrison Stone

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Mar 04, 2025

Executive Kia responded

Thank you so much, Emily, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Kia to be a positive one. Please don't hesitate to reach out if you need anything else. Carl Maratta Service Manager

February 26, 2025

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Employee Rating

Excellent service dept. They are courteous, thorough and explain everything they are doing. I trust them 100% More

by pcornwall01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, Harrison Stone

Report | Print
Feb 27, 2025

Executive Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! Carl Maratta Service Manager

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