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Kathryn Venable
Kathryn Venable at Price LeBlanc Lexus
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Kathryn Venable

Service Consultant

Price LeBlanc Lexus

13200 Airline Hwy
Baton Rouge, LA 70817

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4.8
92 Reviews
4.8

92 Reviews

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92 Reviews of Kathryn Venable

November 20, 2024

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Employee Rating

The service reception agents were professional and greeted me. The wait to see a service advisor was shorter than I anticipated. The service technician did not talk with me personally but I understood More

by TNvolgal55
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 21, 2024

Price LeBlanc Lexus responded

Thank you for taking the time to leave a review, TNvolgal55. We are pleased to hear that you found our service reception agents professional and that your wait time was shorter than expected. We appreciate your understanding of the service technician's communication style and hope to continue providing you with excellent service in the future.

November 18, 2024

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Employee Rating

Price Leblanc Lexus in my opinion has the highest rated service department I’ve ever dealt with! More

by SGREEN18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Young

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Nov 19, 2024

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with our service department! We are excited to hear that we have earned your highest rating. Our goal is to provide top-notch service to all our customers, and we are glad to hear that we have met your expectations. Thank you for choosing Price LeBlanc Lexus.

November 16, 2024

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Employee Rating

I love Price LeBlanc Lexus ! ! They treat me like family and always take care of me and my car. Grateful for their service. More

by DIANE.TATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lori Puhl, Lucas DeLacerda, Brooke Bercegeay, Sarah Sarfaraz, Hannah Prahter, Jonathan Chouest

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Nov 18, 2024

Price LeBlanc Lexus responded

Thank you so much for your kind words, Diane! We're thrilled to hear that you feel like part of the Price LeBlanc Lexus family. We truly appreciate your loyalty and trust in our service.

November 09, 2024

Dealership Rating
Employee Rating

The service was great didn't have to wait long. Everyone was friendly and kind. More

by ANIYAH7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Hutchinson, Brooke Bercegeay, Missy Webb-Harris, Sandy Waters, Brad Modenbach, Sarah Sarfaraz, Hannah Prahter, Jonathan Chouest

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Nov 11, 2024

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with us, Aniyah7. We are thrilled to hear that you had a great service visit and that our team was friendly and kind. We appreciate your feedback and look forward to serving you again in the future.

November 07, 2024

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Employee Rating

Always excellent customer service and I am pleased with them replacing my tint on my window More

by trenelleh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Hutchinson, Brooke Bercegeay, Missy Webb-Harris, Sandy Waters, Brad Modenbach, Sarah Sarfaraz, Hannah Prahter, Jonathan Chouest

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Nov 08, 2024

Price LeBlanc Lexus responded

Thank you for taking the time to leave us a review, Trenelleh. We are pleased to hear that you had an excellent experience with our customer service team and that you are happy with the replacement of the tint on your window. If you have any further feedback or questions, please feel free to reach out to us.

November 04, 2024

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Employee Rating

Excellent service. Always returned calls. Kept me informed. Highly recommend. Will always use Price LeBlanc. More

by jsmill0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Fremin

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Nov 06, 2024

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with us, jsmill0. We are happy to hear that you were satisfied with the service you received and that we were able to keep you informed throughout the process. We appreciate your recommendation and look forward to serving you again in the future at Price LeBlanc Lexus.

November 01, 2024

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Employee Rating

Very efficient-waiting room clean and inviting. Car service was clearly explained and work done quickly and professional. More

by sueggut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 01, 2024

Price LeBlanc Lexus responded

Thank you for taking the time to leave us a review, Sueggut. We are pleased to hear that you found our service efficient and professional. Our team works hard to ensure our customers have a positive experience while their vehicles are being serviced. We appreciate your feedback and hope to see you again in the future.

November 01, 2024

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Employee Rating

Unfortunately, when they washed the car, they didn’t vacuum the mats. Nothing in the interior was touched. More

by ddrm70115
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 04, 2024

Price LeBlanc Lexus responded

Thank you for bringing this to our attention. We apologize for the oversight and will address this issue with our team. Your feedback is valuable to us as we strive to improve our services. We work hard to stay connected with our customers, and it’s never our intention to cause any inconvenience. Feel free to email our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com, to elaborate more on your experience.

October 31, 2024

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Employee Rating

Simply amazing service experience! Sarah is a true professional. I highly recommend her and Price Leblanc Lexus More

by jyoung112255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Burden, Michael Hutchinson, Brooke Bercegeay, Missy Webb-Harris, Brad Modenbach, Sarah Sarfaraz, Hannah Prahter, Jonathan Chouest

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Oct 31, 2024

Price LeBlanc Lexus responded

Thank you so much for your kind words and recommendation! We are glad that you had an amazing service experience with Sarah at Price LeBlanc Lexus. We strive to provide top-notch service to all of our customers, and we are happy that Sarah exemplified professionalism during your visit. Thank you for choosing Price LeBlanc Lexus for your automotive needs.

October 23, 2024

Dealership Rating
Employee Rating

They do a great job of taking care of my needs! ! I would rate them a 10! More

by werigsby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Hutchinson

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Oct 24, 2024

Price LeBlanc Lexus responded

Thank you so much for your kind words! We are happy that you had a positive experience with us. We strive to provide excellent service to all of our customers and we are glad to hear that we met your expectations.

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