Kathryn Ransom

They helped me quickly and kindly. They reduced some charges after knowing I was going on vacation and my tire had to be replaced because of where the nail was. They really had compass They reduced some charges after knowing I was going on vacation and my tire had to be replaced because of where the nail was. They really had compassion, kindness, and quick service. They always do. More

by daniel.e.hinkle Verified Customer Verified Customer

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Incredible customer service. Kathryn is the best! Very fast. I always have a great experience here. Kathryn is the best! Very fast. I always have a great experience here. More

by ZAMORA.JOSEPH Verified Customer Verified Customer

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The person who normally helps us has left the dealership. I was treated professionally by another person. I paid with a credit card and was charged a fee for using it. This usually happens at a small mani I was treated professionally by another person. I paid with a credit card and was charged a fee for using it. This usually happens at a small manicure shop but not at a million dollar business. More

by BANDTBARNES Verified Customer Verified Customer

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Kathryn was extremely helpful in getting an entertainment system touch screen warranty issue resolved related to our 2018 Outback! She called Subaru of America for us and took care of all of the details. Th system touch screen warranty issue resolved related to our 2018 Outback! She called Subaru of America for us and took care of all of the details. The customer service at Randy Marion Subaru is first rate! More

by DJBORACLE Verified Customer Verified Customer

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I always feel like a valued customer and appreciate their excellent customer service. Tim and Kathryn exceeded my expectations. I highly recommend this dealership and service department. excellent customer service. Tim and Kathryn exceeded my expectations. I highly recommend this dealership and service department. More

by JWILLIAMS4827 Verified Customer Verified Customer

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It was easy to set up appointment over the phone. I arrived at shop and they reviewed all maintenance I had requested. Work was completed in less time than estimated. I arrived at shop and they reviewed all maintenance I had requested. Work was completed in less time than estimated. More

by stevenghoneycutt Verified Customer Verified Customer

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Always excellent customer service there, I will continue to service my vehicle at Randy Marion because of their awesome team :) to service my vehicle at Randy Marion because of their awesome team :) More

by dbuono413 Verified Customer Verified Customer

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I love having my car serviced here! Kathryn is the BEST! I trust her recommendations on what my car needs. I drive an hour to work so keeping my car serviced is high priority. Kathryn is the BEST! I trust her recommendations on what my car needs. I drive an hour to work so keeping my car serviced is high priority. More

by nataliewilliams2534 Verified Customer Verified Customer

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Kathryn and Tim went above and beyond to make sure my car was taken care of and that I understood everything they were doing! was taken care of and that I understood everything they were doing! More

by CIMODESIGNS617 Verified Customer Verified Customer

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This repair was my first experience with Randy Marion Subaru and I am very impressed. The staff was helpful and pleasant and the repair was completed in a timely manner. Overall a very positive experie Subaru and I am very impressed. The staff was helpful and pleasant and the repair was completed in a timely manner. Overall a very positive experience. Thank you!! More

by DELLWEVANS Verified Customer Verified Customer

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